Associate Analyst - Remote (Work Unit Only)

Mayo Clinic•Rochester, MN

1d•Remote

About The Position

This role is primarily responsible for the implementation of the department’s applications and ensuring that developed software and processes meet user needs. The Associate Analyst leads and/or participates in workgroups and project forums, serving on multiple committees related to departmental projects. This involves utilizing in-depth knowledge of clinical processes and departmental applications to ensure clear communication. Key responsibilities include staff scheduling, real-time analysis, and reporting. The position requires experience working with vendors, requirements gathering, and software configuration. Individuals should be comfortable with analytics, report execution, staff scheduling, and real-time performance analysis. The role also involves providing input and support for process/workflow analysis, design, development, maintenance, and enhancement of multiple applications. The Associate Analyst serves as a liaison to staff, working with other Analysts and assisting with departmental support in areas such as operations analysis, software development, workflow analysis, staffing analysis, scheduling, reporting, and project work on broad-based departmental and institutional initiatives. This posting is open to current, eligible employees currently working in department 30025.

Requirements

Bachelor's degree in business, healthcare or related field and at least 2 years in clinical setting; or an associate’s degree and at least 4 or more years in a clinical setting with an extensive working knowledge of appointment offices, desk, secretarial, and other clinical functions
Comprehensive understanding of the physician practice and patient flow throughout a large healthcare institution
Experience in multiple clinical areas within a large healthcare institution
Assertive and possess excellent interpersonal communications skills, to include presentation, negotiation, and persuasion skills
Strong writing skills to document and communicate project activity
Team management and organizational skills along with the ability to make quick and concise decisions
Ability to facilitate others in a team setting, work through difficult issues and bring groups to consensus
Knowledge of the clinical practice and overall operations experience in order to develop process flow requirements and in turn implement these requirements into existing practice sites in an integrated way
Experience with word-processing tools, data analysis tools, spreadsheet, and presentation packages
Flexible to work in a variety of work environments (i.e. ambiguous, structured, consensus driven)
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee)

Nice To Haves

Supervisory and leadership experience
Experience and application implementation
Applicable department specific credentials

Responsibilities

Implement the department’s applications and ensure software and processes meet user needs
Lead and/or participate in workgroups/project forums and serve on multiple committees related to departmental projects
Utilize in-depth knowledge of clinical processes and departmental applications to ensure clear communication between all involved
Perform staff scheduling, real-time analysis, and reporting
Work with vendors, gather requirements, and configure software
Provide input and support for process/workflow analysis, design, development, maintenance and enhancement of multiple applications
Serve as a liaison to staff working with other Analysts
Assist with departmental support involving operations analysis, software development, workflow analysis, staffing analysis, scheduling, reporting and project work on broad-based key departmental and institutional initiatives

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