Associate Analyst, P&C Technology

Warner Bros. Discovery•Atlanta, GA

22d

About The Position

This role sits in Information Technology and plays the role of internal consultant to our HR & People Data stakeholders. This position will work to recommend approach, design, and implement integrations to send people data to/from P&C systems. Responsible for documenting the functional design of integrations assist in troubleshooting issues and analyzing data. This person will need to maintain a high level of customer service while balancing associated needs in a fast paced and changing work environment.

Requirements

Bachelor's degree (Computer science preferably)
0-2+ years of experience in similar roles.
Aptitude to understand HR Systems and integrations.
Experience and understanding of complex logic used in integrations.
Proficient in Excel for data analysis.
Experience using Jira or other issue tracking tool.
Ability to consult with users/SMEs to define, gather and document functional business requirements.
Ability to effectively present information and respond to questions from managers and/or employees.
Ability to read, analyze, and interpret technical procedures or government regulations specifically around payroll and benefits.
Exceptional follow-through and attention to detail.
Excellent time management and organization skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
Exceptional customer service focus with a strong bias for action.
Strong problem-solving capabilities and ability to drive action.
Strong ability to work with their customers and prioritize issues based on need and urgency.
High data analysis capability and ability to use data to solve problems.

Nice To Haves

Familiarity with media and entertainment industries or experience in a national/global organization.
Workday experience is a plus, not a requirement
Experience with International payroll and benefits is a plus
Experience in HR Systems Technology/Integrations and software development lifecycle (SDLC).

Responsibilities

Assist in facilitating meetings with end users to understand business requirements and enhancement requests.
Collect, manage, and synthesize requirements from key stakeholders.
Translate business requirements and uses cases to develop and deliver functional & technical specifications, requirements documents, detailed use cases for new & changed features or functionality.
Develop and present business requirements and implementation plans for stakeholder approval.
Assist other team members with analysis activities and material preparation.
Document the workflow required to meet deliverables and maintain integration requirements documentation.
Provide work estimates to managers and project managers as requested based on requirements gathered.
Contribute to the development of long-term technology roadmaps and business strategies.
Create and review test plans with the team and define the QA tasks for project plans
Provide task time estimates and prepare a QA Test Strategy document.
Develop the final test execution report, using existing template(s) and communicate to the project team.
Document outcomes of executed test plans and necessary approvals.
Ensure adherence to defined standards.
Provide post-implementation support to business stakeholders.
Analyze system issues, identify root causes, and develop strategic remediation plans by troubleshooting, diagnosing, and accurately documenting issues/problems and their probable causes.
Identify root cause, test, and implement solutions.
Serve in a liaison role between application vendors, internal IT groups, and end users.
Help capture employee data and knowledge with employee lifecycle (from recruiting to termination) as it relates to integration to other systems.
Partner with cross-functional teams to define and drive business process improvements.