Associate, Agile Coach (Hybrid)

UPMC • Pittsburgh, PA

7d • Hybrid

About The Position

UPMC Community Care Behavioral Health is hiring an Associate Agile Coach! This is a hybrid role that will work onsite at downtown Pittsburgh's US Steel Tower Mondays, Wednesdays, and Thursdays.
The Associate Agile Coach is a servant leader that is part of the Insurance Service Division (ISD) Lean Agile Center of Excellence (LACE). Agile Coaches coach teams to self-organize, self-manage and deliver via effective and agreed upon Agile practices. They remove impediments and foster an environment where team members collaborate freely, produce high quality products and/or services, and continually strive to improve. The Agile coach spends much of their time helping team members communicate, cooperate and assist in the development of products and services.

Requirements

• Bachelor's degree or high school diploma/GED with 6+ years of relevant experience.
• Experience in Agile, Six Sigma, and/or project management is preferred.
• SAFe Agilist certification
• 2+ years of experience working directly with Agile teams on projects as a Scrum Master or Project Manager preferred
• Demonstrate servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and transparency
• Excellent written and verbal communication skills
• Demonstrate solid understanding of Agile principles and frameworks: Scrum, XP, Kanban, SAFe.

Nice To Haves

• Scrum master certification is a bonus
• Knowledge of agile toolsets (Azure DevOps, JIRA, etc) is a bonus.
• Track record of Scrum education is a bonus: training, conferences, user groups, self-study and/or certifications

Responsibilities

• Assist in training new teams in the fundamental principles and values of SAFe, Agile, including Scrum and/or Kanban frameworks; schedule refresher training as needed.
• Coach Product Owner and/or Scrum Masters to apply SAFe to write good user stories, prioritize work based on business value and Minimal Viable Product, relative story sizing/estimation, and Acceptance/Doneness criteria.
• Coach agile teams with facilitating Scrum ceremonies/meetings such as sprint planning, daily stand-ups, retrospectives, and backlog grooming.
• Generate metrics from Azure DevOps and identified improvement areas in process every sprint.
• Consistently achieve sprint goals by fostering a culture where the team has ultimate responsibility and ownership for delivery of the items in the sprint backlog.
• Employ a servant leadership style to encourage team members to perform at their highest potential; encourage the team to embrace self-organization and inspire implementation of the Agile mindset and Scrum and/or Kanban framework.
• Identify and remove impediments and/or guide removal by the team.
• Build a safe and trusting environment where obstacles can be identified and openly discussed in order to resolve individually or as a team.
• Champion organizational cultural change on strong ownership, one-team attitude, empowerment, and transparency by collaborating with other scrum masters, leaders, and project managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees