Associate Advisory Consultant

CDW

17h

About The Position

The primary purpose of this position is to provide Advisory Consulting to clients. This role works in a quality, professional manner to complete project responsibilities on time and within budget, resulting in high customer satisfaction. This position may also provide pre-sales support, customer support, and direct quality assurance for all project deliverables. CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

Requirements

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics, or a related field, OR At least 4 years of Information Technology work experience dealing with solutions in a specified practice (Data Center Transformation, Infrastructure Solutions, Digital/Data/Security, etc.).
Demonstrated ability to perform standard consulting functions across multiple disciplines aligned to the solution portfolio, including customer presentations, tool use, process flows, facilitation, and detailed technical writing.
Demonstrated experience with Visio, advanced Excel skills, PowerPoint presentations, discovery tools.
Demonstrated client-facing verbal, presentation, and written communication skills.
Demonstrated listening skills to understand the client and clearly understand questions or requests and determine if ask is in the current delivery scope.
Demonstrated ability to multitask and prioritize workload.
Demonstrated customer service skills.
Demonstrated ability to establish positive working relationships and work as a team player in a consulting environment.
Demonstrated ability to investigate problems and utilize problem-solving techniques.
Demonstrated ability to be resourceful in working with disparate client and internal departments to deliver meaningful solutions.
Demonstrated ability to prepare customer-facing materials.
Demonstrated ability to provide day-to-day guidance to less experienced technical team members.
Demonstrated ability to understand business and technology strategies about the tactics to achieve the defined strategy.
Demonstrated understanding of core business functions of a typical company, and ability to employ step-by-step logic to solve business problems.
Demonstrated ability to acquire further technical skills.

Nice To Haves

Relevant certifications in the area of technical specialty, a plus.

Responsibilities

Performs project duties such as client interviews, note-taking, documentation, using standard tools, and other duties as assigned.
Performs Associate Advisory Consultant role and responsibilities across multiple consulting domains, including: Transformation Business Continuity/Disaster Recovery Mergers & Acquisitions Business Process Optimization IT Asset Management Organizational Change Management
Develops knowledge and skills relevant to standard offerings through mentorship, shadowing, formal training, and on-the-job experiences and obtaining industry-related certifications as determined by management.
Develops strong customer relationships and trust to secure future business.
Achieves a high level of Customer Satisfaction on all consulting engagements by executing to achieve client project expectations set by technical leads and project managers.
Creates, populates, and edits simple templates based on customer requirements.
Documents may be text, numerical, process flow, or other format.
Performs overall solution Quality Assurance (QA) tasks for deliverables for assigned client engagements.
Provides support for billable engagements under the direction of a Senior level consulting team member.
Supports consulting sales efforts inclusive of customer meetings, whiteboard briefing sessions, discovery sessions, workshops, preparing scope and service estimates for client Statements of Work (SOW).
Participates and facilitates project team communication and coordination to deliver services.
Provides research, analyses, problem-solving, technical support, and general support for assigned client engagements.
Reviews and understands all assigned Statement of Work (SOW) obligations before engagement delivery.
Communicates any issues to the project team.
Mentors Analysts and supports Academy coworkers.
Performs analysis, planning, and implementation functions and coaches analysts on general consulting skills.
Supports internal and client engagements assigned by their resource manager.
Guides other analysts, including coaching and resolving issues.
Supports senior team with Client Executives and partners to develop CDW sales opportunities.
Contributes to best practices, strategies, methodologies, and documentation/templates suitable for use by other consultants and analysts.
Contributes to and provides developing new and improving existing service offerings.
Complies with all-time compliance and time-entry guidelines.
Meets billable utilization targets.
Provides perspective to ensure a realistic estimation of scope, cost, and level of effort for proposal generation.