Associate Advisor - Resolute

Good Life Companies•Bolton, MA

2d•Onsite

About The Position

Good Life Advisors is a fiduciary, client-centered financial planning firm dedicated to helping individuals and families build long-term financial confidence. Through a disciplined planning process and a commitment to transparency, Good Life delivers personalized strategies tailored to each client’s goals, values, and life priorities. The firm works closely with clients across all stages of life, providing comprehensive financial planning, investment guidance, and ongoing support with an unwavering focus on their best interests. The Associate Financial Advisor supports the Lead Advisors in delivering an exceptional client experience and maintaining the firm’s high standards of planning, service, and operational excellence. This role is responsible for managing client service tasks, preparing for and supporting client meetings, maintaining financial planning and CRM systems, handling account and paperwork processing, monitoring workflows, resolving issues with the broker-dealer (LPL), and ensuring timely and accurate documentation. The Associate Financial Advisor is a key member of the advisory team, operating with increasing autonomy as competency develops. This position requires strong communication, organization, follow-through, and a commitment to accuracy and professional conduct.

Requirements

Bachelor’s degree preferred; relevant coursework or financial services experience beneficial.
FINRA securities registrations of SIE, Series 7, Series 66 (or 63 and 65).
Prior client service, administrative, or financial industry experience preferred.
Strong organizational skills with high attention to detail.
Ability to learn financial systems and planning tools quickly.
Excellent written and verbal communication skills.
Professionalism, reliability, and sound judgment.
Ability to manage multiple tasks and deadlines in a fast-paced environment.

Responsibilities

Support Lead Advisors in meeting client needs, inquiries, and service requests.
Manage assigned clients’ annual and planning meeting schedules to ensure required review meetings occur within 12 months.
Prepare for client meetings, including agenda creation, data gathering, and pre-meeting checklist completion.
Document all client interactions with clear, timely, and accurate notes.
Follow up on meeting deliverables, recommendations, and outstanding action items.
Conduct proactive outreach to clients throughout the year regarding planning deadlines, contributions, tax items, and other service needs.
Become proficient in Good Life’s CRM, planning, and operational systems, including WealthVision, Holistiplan, LPL ClientWorks, AdobeSign, WealthBox, TaxStatus, PreciseFP, Box, and related tracking tools.
Set up, update, and maintain client profiles, planning tools, workflows, and electronic files.
Manage technology-driven processes with minimal supervision through self-directed learning and collaboration with the Advisor Team.
Prepare and send new account paperwork and required documentation.
Trading support within ClientWorks.
Manage account updates, including address changes, name changes, beneficiary updates, and account features.
Respond immediately to NIGO (Not In Good Order) requests and work with LPL to resolve issues.
Communicate proactively with clients on status updates, transfers, and completion of paperwork.
Monitor ClientWorks Notifications throughout the day and identify issues requiring attention.
Coordinate with LPL to resolve service and operational problems through completion.
Maintain ongoing communication with clients, setting clear expectations for updates and timelines.
Report final resolutions and any remaining action steps to the Advisor Team.
Maintain WealthBox as the primary task management tool, keeping workflows current and up to date.
Record task progress in real time, ensuring the Advisor Team can easily determine status at any moment.
Update overdue tasks, adjust due dates appropriately, and ensure high-priority items are accounted for before the end of each day.
Communicate roadblocks immediately and seek support before delays occur.
Participate in team meetings, training sessions, and professional development activities.
Maintain professional communication with clients and internal team members.
Coordinate workload and capacity with Lead Advisors proactively.
Represent Good Life professionally at all times, including during client events outside normal business hours.