Associate Administrative Coordinator (Quality and Population Management)

Cascadia Health•Portland, OR

20d•$22 - $23•Onsite

About The Position

The Administrative Coordinator, Associate at Cascadia Health provides administrative and clerical support to ensure smooth operations and effective communication within the team. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The incumbent must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Requirements

High school diploma, GED, or equivalent is required. College coursework is preferred.
A minimum one-year relevant experience in a healthcare environment is required
Familiarity with terminology and language used in healthcare settings, with knowledge of Oregon Administrative Rules preferred
Strong customer service, interpersonal, and organizational skills
Strong written and verbal communication
Ability to work with frequent interruptions
Strong time management and prioritization skills
Operate computer hardware and software at a level needed to effectively perform job functions
Word processing and Excel skills, accurate typing and data entry skills
Must have the ability to travel to multiple locations throughout the Portland Metro area.

Responsibilities

Provide administrative support to teams within the department, serving as a central point of coordination.
Manage and triage inquiries received through various channels, including email, ticketing systems, phone, and mail.
Support project-based work through scheduling, coordination, documentation, note‑taking, tracking deliverables, and organizing project materials.
Maintain departmental documentation, including onboarding materials, workflows, processes, and training resources.
Coordinate meetings, appointments, and events, ensuring logistics are organized and accurate.
Handle calls, correspondence, and general communications with staff, partners, and external parties.
Serve as the first point of contact for departmental processes related to grievances, incident reporting coordination, and records request support.
Maintain organized filing systems—both electronic and physical—to support efficient retrieval and recordkeeping.
Assist with preparing reports, presentations, forms, and other organizational documents.
Manage updates to department on company website or shared platforms to ensure forms, workflows, FAQs, and training materials remain current and compliant.
Support the administration of recurring departmental surveys, including development, distribution, data entry, and tracking.
Assist with organizational credentialing activities, audit preparation, site review readiness, and ongoing compliance needs.
Perform accurate data entry and maintain tracking systems for projects, surveys, and departmental activities.
Provide cross-departmental administrative support as needed.
Ensure work adheres to organizational procedures, documentation standards, and compliance requirements.
Perform additional duties as assigned.
Comply with laws, regulations, policies, and procedures under which the program and company operates.
Assist in crisis situations as appropriate.
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
Complete assigned employee training in compliance with program and company requirements.
Provide guidance, support, and training to other staff in alignment with company mission and values.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.

Benefits

Generous Paid Time Off Package
Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
VSP Vision Discount Plan
403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Wellness Benefits: Employee Assistance Program (EAP)
Bicycle Reimbursement
Discounted Fitness Memberships
Trauma Support Team