Associate Account Manager

RESOLUTE MANAGEMENTChicago, IL
$85,000 - $105,000

About The Position

The Direct Claims Associate Account Manager under supervision handles and/or assists in monitoring, reviewing, and coordinating activities involving environmental, asbestos, and latent type claims, including resolution of coverage issues and establishment of adequate reserves.

Requirements

  • Demonstrate analytical skills.
  • Demonstrate verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner.
  • Strong interpersonal skills.
  • Ability to meet assigned deadlines.
  • Promptly responds to inquiries with a sense of urgency.
  • Ability to work in a collaborative and cooperative office environment.
  • Ability to multi-task and effectively deal with interruptions.
  • Ability to follow instructions and established procedures.
  • Proficiency with MS Word, Excel, and internet applications.
  • Attentive to details.
  • Able to work under pressure and execute good judgment in sensitive situations.
  • BA/BS degree required.
  • Minimum 5 years of experience in private practice asbestos or similar toxic tort litigation.

Nice To Haves

  • J.D. preferred.
  • CPCU or other industry designation a plus.
  • Independent Property and Casualty adjuster’s license a plus.
  • NYCAL experience preferred.

Responsibilities

  • Analyzes, investigates, and evaluates new loss notices and claim tenders.
  • Works with policy search teams to find copies of alleged coverage where appropriate.
  • Expeditiously analyzes and positions claim under applicable primary, umbrella and excess coverage.
  • Coordinates the retention of defense counsel with internal/external stakeholders.
  • Coordinates and establishes defense strategy with insured, defense counsel and/or other participating insurance carriers.
  • Pro-actively manages the case resolution process. Actively participates in mediations as needed, within limit of settlement authority.
  • Works with the reinsurance department to provide notice of new accounts, updates on existing accounts and responds to specific reinsurer inquiries.
  • Works with in-house Legal/management to manage declaratory judgment actions, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority.
  • Collaborates on setting reserves at appropriate level for claims.
  • Coordinates timely processing of payments including verifying proper allocation of such payments across appropriate policies
  • Manages ALAE through strategic handling and bill review/payment processing in coordination with the billing unit.
  • Appropriately documents claims in hard copy and/or systems in accordance with established guidelines.
  • Obtains and maintains adjuster licenses, as required.
  • Travels as necessary.
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