Associate Account Manager

Sotheby's•New York, NY

43d•$55,000 - $70,000

About The Position

The Valuations Department is responsible for working with clients and specialists across all categories globally to provide valuation services and more for our clients. Serving as the liaison with senior business getters and specialists, the Associate Account Manager will act as the internal main point of contact throughout the valuation process primarily for collections working with Sotheby's Financial Services ("SFS"). SFS enables clients to unlock the liquidity in their fine art and collectible assets through technology and innovation. With the spirit of a fintech startup, the stability of a large established organization, and its position at the center of the art ecosystem, the SFS team unites around the goal of leading the future of art financial services. Additionally, the Associate Account Manager will also be responsible for general administrative tasks for the department and to provide additional support to Valuations Account Managers as needed.

Requirements

BA and 2-4 years of client and/or auction related experience
Excellent organizational and time management skills
Strong ability to problem-solve
Excellent written, verbal, interpersonal and client service skills
Strong team player, detail oriented, flexible, accurate, discreet, dependable, resourceful and able to multi-task gracefully
Ability to work independently in a fast-paced, deadline-driven environment
Ability to work overtime and to travel as needed
Knowledge of all Microsoft Office applications, particularly Microsoft Word, Excel and Teams, as well as Adobe
Flexibility to work some evenings and weekends when necessary

Nice To Haves

Valuation system experience preferred

Responsibilities

Act as project lead for and provide support to SFS-focused Valuations and large quick turnaround projects and as valuation project manager for large, complex, long-term valuations frequently requiring organization of specialists and regional staff
Manage the entire valuation process including but not limited to: communicating and managing client expectations; preparing valuation proposals and agreements; carrying out pre-valuation walk-throughs or document review; calculating and communicating to the client associated fees, organizing, scheduling and accompanying specialist team on client visits; following up with specialists regarding values, comparables and/or comparable basis paragraphs; setting, communicating and monitoring deadlines to clients and specialists; managing the movement of documents through the production and proofing process and producing and reviewing final documents to ensure product meets Sotheby's high appraisal standards and sending these to the client
Possess detailed knowledge of the types of valuations and requirements as well as IRS requirements
Ability to establish and maintain strong working relationships with Sotheby's colleagues across many departments, as well as external clients including bankers, lawyers, advisors, family offices and collection managers
Pro-actively build valuation opportunities through relationship development and maintenance of internal and external client relationships
Ability to identify other business opportunities throughout the valuation process and engage the appropriate colleagues, creating proposals and acting as lead Consignment Manager when necessary
Work with Proposals, Consignment Management, Client Strategy and Fiduciary Client Group on sale and estate related projects as needed
Attend on-site and off-site events as required
Participate in internal meetings, serving as a representative of Valuations
Other strategic and ad hoc projects as assigned by Head of Department and/or Director of Account Management
Serve as a reliable contact to colleagues outside of the department, assisting with agreements, valuation output, finals and other misc. requests
Review record center requests and assist with recalling files
Other ad hoc projects as assigned by Head of Department or Director of Account Management