Associate Account Manager - West Region

Ascend Learning, LLC

6h•Remote

About The Position

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.  We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  Ascend Learning's Nursing Category is fueled by a commitment to excellence as we support the full learning journey of future nurses. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education administrators and faculty with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students' comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy outcomes. As a client-facing Associate Account Manager for ATI, you’ll support the management of major accounts, identify upsell prospects, and conduct customer insight analysis. Additionally, you'll provide sales support across various territories within the West region. This will cover CA, ID, NV, NM, AZ, and HI. Up to 50% travel required. This position offers the flexibility of remote work, living within the West region. Travel required.

Requirements

Bachelor’s degree required
1+ years of sales account management experience within industry
Professional presence, business acumen
Strong verbal and written communication skills
Strong presentation skills
Strong analytical abilities are essential for sales data interpretation and trend identification
Proficient in Word, Excel, and PowerPoint
Up to 50% of travel expected

Responsibilities

Aid Account Managers in identifying new business and upselling opportunities, address client challenges with ATI solutions
Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads, support account growth strategies through territory management, pipeline development, and cross-selling referrals
Support Account Managers (AM) with pulling data to assist with business reviews
Conduct live sales demos of ATI products and bundles
Provide backup support for district vacancies to foster new prospects and manage accounts
Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support
Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service
Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality
Ensure accurate capture of win/loss data for opportunities and client retention