Associate Account Manager - Branded Promotional Merchandise

BDA•Charlotte, NC

3h•$68,000 - $72,500•Hybrid

About The Position

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. The Associate Account Manager role is a foundational entry point into a career in sales at BDA. You will work closely with a high-performing Sales Team to support the development and expansion of key enterprise client accounts as well as be fully responsible for hitting at minimum your quarterly budget goals. This position focuses on mastering pre-sales activities, building industry and product knowledge, managing multiple client projects, and learning how to generate and nurture client relationships. As you grow in this role, you'll develop the skills and experience necessary to advance into a full account management or sales role within BDA. You’ll be part of a fast-paced, creative environment that connects clients to impactful branded merchandise solutions.

Requirements

Bachelor’s degree in marketing, communications, business, or a related field
1–2 years of experience in sales support, marketing, branded merchandise, or a related agency environment
Strong communication and interpersonal skills with a client-first mindset
Meticulous attention to detail and high level of organization
Eagerness to learn and grow within a dynamic, sales-driven environment
Self-motivated, proactive, and adaptable to shifting priorities
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Nice To Haves

Salesforce experience is a plus

Responsibilities

Collaborate with Sales to support account planning and execution
Assist in producing client presentations with creative merchandise ideas
Prospect for new buyers and opportunities within assigned accounts
Help develop and maintain accurate records of sales activity in Salesforce
Coordinate multiple client-facing projects, managing details like timelines, costs, logistics, and approvals
Educate and guide clients through BDA's order process, compliance, and production timelines
Ensure clear communication between clients and internal teams for a seamless experience
Log and track all sales and project activity in Salesforce
Support in quoting, order status updates, and maintaining data accuracy
Gain deep knowledge of the branded merchandise industry and BDA’s product offerings
Understand supplier product mix, pricing structures, and margin strategies
Attend industry events and customer meetings as needed to support account teams and increase exposure
Other duties as assigned by direct manager and/or sales leadership