Associate Account Manager

Cooper Standard•Northville, MI

35d•Hybrid

About The Position

Position Summary: This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned programs. Contributes to developing, maintaining and establishing the customer relationship. Responsible for achieving established priorities and departmental goals.

Requirements

Bachelor’s Degree required in business, economics, finance, engineering or similar
Understanding of OEM manufacturing and assembly environments
Technical knowledge to discuss product capabilities in detail with all OEM customer functions
Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
Strong verbal and written communication skills with exceptional negotiating abilities
Project management skills are desired with excellent ability to prioritize, multitask and organize
Ability to articulate complex business case proposals to internal and external management and influence decision making
Strong, polished presentation and negotiation skills
Proficient in Microsoft Office
Willingness and ability to travel, as necessary
Must wear proper personal protection equipment while on manufacturing floor
Travel to manufacturing facilities or customer locations when required
Equipment used requires proper training on the potential for and avoidance of injury
In Northville office one day per week plus as requested. More time in office will be required during the onboarding process.

Responsibilities

Responsible for overall BLCP (back-log cycle plan) of assigned customer(s) as a contributor and a leader
Market share, competitor programs, overall value of addressable market
Competitor market information and important changes in their business efforts
Responsible for overall accuracy and fidelity of Campfire data
Responsible for overall day to day front line relationship (buyer/engineer up to senior buyers/engineers)
Responsible for achieving the assigned growth targets for assigned customer(s)
Responsible for achieving sales task target for assigned customer(s)
Responsible with advance engineering partner for identifying via BLCP the target programs (TBL A & B) and for all other addressable market programs (TBL C & D) and ensuring data fidelity in campfire
Responsible in partnership with operations, Purchasing, and program manager to achieve VCM +3% during the phase called Revenue In Development (after award and before JOB#1)
Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
Contribute to management of customer business plan or productivity programs internally and externally
Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
Support Finance in tracking of formal amortization schedules with customers
Lead and develop cross-functional customer relationships with all disciplines
Develop and lead price negotiations with the customer ensuring consistency at the customer level
Support and mentor Account Managers and Sales Analysts
Understands and properly utilizes internal systems and procedures such as Windchill, enterProj, ISM, PDMLink, AutoQuote, Vanguard, Sales Release (ST1), WERS, TeamCenter and SharePoint
May, on occasion, be required to perform duties other than those specified in this description
Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)