About The Position

Provide academic advising to Informatics undergraduate students and serve as the primary student life coordinator. Provide general support to the undergraduate program in the School of Information.

Requirements

  • Bachelor's degree and four years of experience working with college students or in an academic counseling capacity.
  • Experience in developing and maintaining strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with positivity, tact, and decorum.
  • Excellent organizational skills.
  • Ability to self-start, learn quickly, prioritize tasks, meet deadlines, and follow through on tasks.
  • Demonstrated ability to solve problems as they arise.
  • Demonstrated ability to manage multiple and concurrent projects.
  • Ability to lead an initiative from planning to execution.
  • Ability to communicate clearly, work collaboratively with others, and contribute constructively to a team environment.
  • Demonstrated experience using digital tools to create and improve systems.
  • Relevant education and experience may be substituted as appropriate.

Nice To Haves

  • More than four years of experience working with college students or in an academic counseling capacity.
  • Experience in helping to organize and/or maintain student organizations.
  • Knowledge of policies and procedures related to undergraduate academic programs at the University of Texas at Austin.
  • Experience using UT's NRRECS system, Advisor's Toolkit, IDA 2.0, FaSet, EASI, Class Manager, Course File Update and TracDat and Canvas or its equivalent.

Responsibilities

  • Advising Advise Informatics students on course selection for current and future semesters, degree requirements, catalog and major changes, progress towards the degree and degree audit, degree information, and graduate school planning.
  • Develop advising aids.
  • Serve as a FIG facilitator.
  • Assist with tracking students with academic difficulty and monitor students on scholastic probation.
  • Maintain accurate and confidential digital student records in accordance with FERPA regulations and university policies.
  • Update the undergraduate student handbook.
  • Maintain student email lists.
  • Provide information to Informatics students regarding campus resources and student services.
  • Assist students with crisis management by making appropriate referrals and recommendations
  • Student Life Serve as primary student life coordinator.
  • Assist Informatics majors to formally create and gain official recognition of Informatics student organizations.
  • Work directly with Informatics student organizations and provide support with university policies, procedures, and organizational assistance
  • Undergraduate Program Support Provide back-up to the Admissions Coordinator as contact to prospective students and other external audiences concerning admissions policies and general program information.
  • Participate in promoting the program to new and incoming students via information and orientation sessions for prospective and incoming students.
  • Participate in the planning and execution of first-year and transfer orientation, Honors Day, and Family Weekend.
  • Participate in the planning and execution of university- and school-wide events, including Open House, Gone to Information, Convocation, and Commencement.
  • Assist with graduate program orientation and info sessions as needed.
  • Serve as back-up with course management issues including prerequisites, seat demands, course scheduling, course instructor surveys, collecting syllabi, room reservations, and other related matters in the undergraduate program.
  • Serve as a resource to School of Information faculty and administration regarding academic policies, procedures, and deadlines.
  • Serve on Undergraduate Studies Committee.
  • Professional Development Explore new models for effective delivery of academic advising.
  • Attend professional development seminars, academic advising events and other campus meetings.

Benefits

  • Employer-paid health benefits (employee premiums covered at 100%, family premiums at 50%)
  • Voluntary Vision, Dental, Life, and Disability insurance options
  • Generous paid vacation, sick time, and holidays
  • Teachers Retirement System of Texas, a defined benefit retirement plan, with 7.75% employer matching funds
  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
  • Flexible spending account options for medical and childcare expenses
  • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
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