Assistant Website Merchandiser

Williams-Sonoma•Brooklyn, NY

13d•$26 - $29

About The Position

We are seeking a highly analytical and detail-oriented Digital Assistant to support data-driven decision-making across our ecommerce business. This role focuses on uncovering insights that improve product discoverability, optimize digital channels, and enhance the overall customer journey. The ideal candidate is comfortable working with data, identifying patterns, and translating insights into actionable recommendations that drive measurable improvements in performance.

Requirements

1-3 years of experience in ecommerce, digital analytics, or a data-focused role
Strong analytical skills with the ability to interpret data and generate insights
Experience with analytics tools (e.g., Adobe, Excel, Google Analytics, or similar)
Comfortable working with datasets and basic data manipulation
Strong attention to detail and problem-solving abilities
Clear communication skills, with strong cross-functional collaborations skills

Responsibilities

Analyze ecommerce performance data to identify opportunities for improving product discovery, sitewide navigation, and conversion
Support optimization of onsite experiences, including sitewide search, filtering, category structure, and merchandising strategies
Evaluate channel performance (e.g., organic search, paid search, direct, social traffic) to identify gaps and growth opportunities
Build and maintain dashboards and reports tracking key ecommerce KPIs (traffic, conversion rate, AOV, RPV, etc)
Collaborate with paid marketing partners to optimize feeds to increase efficiency and conversion
Serve as secondary owner supporting site enhancements, working both cross-brand and with tech teams to assist in A/B testing efforts, including test design, execution support, release QA, and results analysis
Identify and diagnose underperforming product finding methods and categories to recommend data-backed improvements
Support taxonomy and site structure enhancements to improve findability and user experience, driving sitewide merchandising standards in support of external optimization, and owning sitewide attribution strategies to optimize internal algorithms
Monitor industry trends and emerging tools related to ecommerce optimization and digital analytics

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series