Assistant Warehouse Operations Manager

Geeks on Site•Miromar Lakes, FL

2d•Onsite

About The Position

Job description: Job Title Assistant Warehouse Operations Manager Company Overview Phase V provides turnkey solutions for customers’ fulfillment needs, specializing in eCommerce and direct-to-consumer fulfillment. We operate as a one-stop shop, integrating the full supply chain process—from order placement, kitting, inventory management, and shipping to tracking and reporting—using state-of-the-art technology that integrates seamlessly with customer shopping carts. We pride ourselves on high-quality standards and comprehensive employee training. Position Summary The Assistant Warehouse Operations Manager supports the Warehouse Manager in overseeing daily warehouse production and operations. This role ensures orders and shipments are picked, packed, and shipped accurately and within service levels. Responsibilities include labor projection support, employee training, productivity oversight, kitting and special projects, supply management, and use of warehouse, order management, and carrier systems to ensure accurate fulfillment and shipping.

Requirements

Functional knowledge of warehouse, distribution, or fulfillment operations
Experience supporting or leading picking, packing, shipping, and kitting activities
Ability to train, supervise, and delegate work to warehouse personnel
Experience with labor planning, productivity tracking, and operational reporting
Familiarity with carrier operations and shipping methods
Working knowledge of WMS and/or OMS systems preferred
Proficiency in Microsoft Office (Word, Excel)
Strong written and verbal communication skills
Customer-focused mindset
Ability to work flexibly in a fast-paced warehouse environment
Forklift operator certification or ability to instruct
Scissor lift operation experience

Nice To Haves

Working knowledge of WMS and/or OMS systems preferred

Responsibilities

Provide training and direction to picking and packing personnel under the guidance of the Warehouse Manager
Assist with labor projections and productivity reporting
Oversee kitting activities and special projects
Maintain supplies required for effective warehouse operations
Maintain awareness of all available product delivery methods and carrier options
Use warehouse, order management, and carrier software to support accurate fulfillment and shipping
Collaborate with Account Management and internal teams to ensure effective client work management
Train assistant management and picking and packing personnel
Delegate orders and warehouse projects to staff
Monitor pack floor operations and staff performance
Process orders for specific clients
Conduct daily warehouse safety inspections and maintain safety standards
Assist in projecting labor requirements and managing workforce allocation
Measure and report staff productivity levels
Delegate cleaning responsibilities and manage cleaning schedules
Manage scan stations, carrier shipment stations, unscannable packaging, and system errors
Ensure all packages are shipped daily and on time
Close carriers and send up-to-date shipping data
Work closely with clients, warehouse staff, and Account Managers
Promote staff motivation and efficient warehouse operations
Ensure compliance with company policies, procedures, and business ethics standards
Secure the warehouse daily, complete logs, performance reports, and set alarms
Perform other duties as assigned
Promote motivation and accountability across warehouse staff
Delegate authority and responsibility to meet company goals while maintaining follow-up
Set professional standards through personal conduct, organization, and work habits
Collaborate cross-functionally to support customer satisfaction
Demonstrate effective interaction and cooperation with all employees