Assistant Vice Provost, International Svcs & Supt

University of Rochester•Atlanta, GA

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. The Assistant Vice Provost for International Services and Support will report to and serve as a strategic thought-partner to the Vice Provost for Global Engagement, providing leadership to the University of Rochester including its Medical Center on visa-sponsorship and immigration advisement services. The AVP will exercise broad responsibility for the day-to-day management and strategic direction of the International Services Office, comprised of immigration advising services, systems and operations, document management, and support and engagement. Supporting a diverse population of international students, scholars, faculty, researchers and visitors across campus, the AVP will deliver integrated and effective services, programming, and support services that meet the institution’s ever- evolving needs. This leader will develop, implement, and maintain institutional policies and procedures that ensure full compliance with the regulatory requirements of SEVIS (the Student & Exchange Visitor Information System) as well as federal immigration and employment regulations. Key partners in this work will include: legal counsel, government relations, the provost’s office, human resources, university student life, academic excellence, associate deans, and program directors. As a member of the senior leadership for the Office for Global Engagement, the AVP will work in concert with other senior leaders, including the Associate Vice Provost for Global Strategic Innovation, Director for Global Engagement and to help guide, promote, and advance the University’s global objectives and priorities. The AVP will work closely with academic administrators, faculty and staff across campus and programs to integrate international services into the broader university community, encouraging and ensuring a service-oriented approach to engaging a large and diverse group of stakeholders.

Requirements

Master's degree and 10 years progressively responsible experience with immigration services and advisement required Or equivalent combination of education and experience
Demonstrated success in a leadership position managing complex, high volume international student and scholar support services and/or related immigration processes at a large complex institution
Outstanding strategic management and planning skills, including the ability to handle multiple projects simultaneously in a decentralized and non-hierarchical environment;
Extensive experience and familiarity with employment-based visa petitions, including H1Bs and LPR and other relevant visa types (F, J, O) and Lawful Permanent Resident petitions; or equivalent combination of education and experience
Experience and record of accomplishment in leading teams through organizational change management, exercising high emotional intelligence in navigating internal and external environments and policies;
Excellent communication (oral/written) and interpersonal skills including demonstrated ability to communicate and interact effectively with individuals from a wide range of cultural backgrounds; and the ability to represent the ISO office at a high level, including interacting effectively with university Deans, Vice Presidents and Vice Provosts, among others;
Supervisory experience, including providing logistical and operational guidance to staff; excellent administrative and organizational skills, including the ability to multitask and to consistently meet deadlines;

Nice To Haves

An accessible, supportive style that inspires trust and motivates staff to work hard and well together, and provides them with a clear sense of direction (preferred);
A style with colleagues and staff that is at once collegial and approachable as well as direct and decisive; the agility and inclination to advance complex projects and solve problems collaboratively, coupled with the willingness to act resourcefully, authoritatively, and resolutely (preferred);
Patience, resiliency, and tenacity along with an abundance of energy, common sense, and outstanding judgment (preferred);
Direct experience with advising or counseling international students and scholars; with cross-cultural programming for international students and scholars; with providing new student and scholar orientation programs;
The willingness to invest considerable time and energy circulating in the international student communities, identifying ways to be helpful and, thereby, building confidence and credibility among diverse constituencies;
Knowledge and experience using state-of-the-art technology creatively and effectively to leverage resources and enhance communications and services;
Knowledge of Sunapsis and/or proven experience working effectively with institutional data is (preferred).
Demonstrated ability to think strategically, thoughtfully, creatively, and in a proactive fashion to effectively prevent or address problems and issues;
A lively, creative intellect and a strong personal presence that will earn the respect of university leadership;
Experience living or working internationally;
Advanced knowledge of at least one language other than English

Responsibilities

Provide leadership, management, and vision to a strong team of professionals within the International Services Office (ISO).
Oversees the unit or functional line budget, ensuring the efficient and economical use of funds and allocating materials and resources for short-term and long-term needs.
Manages and supervises reporting staff and sets direction, as appropriate, for functional teams and reporting units.
Manages and stewards external relations that benefit the University’s global engagement objectives, including (as appropriate): partner institutions or organizations abroad; US or foreign embassies or consulates; various US government agencies (e.g. Homeland Security, Citizenship & Immigration Services, US Department of State, etc.).
Develop, implement and communicate institutional policies and procedures to a broad array of stakeholders.
Works closely with academic administrators, faculty and staff across campus and programs to integrate global engagement objectives and services into the broader university community, encouraging and ensuring a service-oriented approach to engaging a large and diverse group of stakeholders.
Provides vision, strategic management, expert policy interpretation and analysis, and leadership to the University, Global Engagement, and specific functional reporting units and teams.
Works closely with the Vice Provost (institutional senior international officer) to identify and set institutional strategy for global engagement and international affairs.
Provide campus leadership for international support and engagement.
Leads the development and implementation of evidence-based campus policies, programs, and/or processes that support the University’s Global Engagement objectives.
Develops, implements, and maintains university policies and processes as they relate to various aspects of Global Engagement, including US Federal Policy as it relates to visas and immigration, travel abroad, or other matters affecting University operations in the US or abroad.
Communicates effectively about these policies to various University stakeholders, including students, parents, faculty, staff, senior administrators, and clinicians.
Develops procedures and processes to ensure that UR’s international initiatives operate within industry standards and meet compliance parameters at the state, national, and international regulations, as appopriate.
Promote, develop and guide new initiatives that complement UR’s global objectives and priorities including opportunities for revenue-generating programs.
Maintains knowledge of and professional capacity for best practices in the position’s particular functional area within the field of international higher education (e.g. international student & scholars services, health & safety abroad, education abroad programs, international partnerships).
Other duties as assigned