Assistant Vice President, Revenue Cycle Operations

Lifepoint Health•Brentwood, TN

21h•Remote

About The Position

Assistant Vice President, Revenue Cycle Operations Schedule: Monday-Friday. Full time. Minimum overnight travel (up to 10%) by land and/or air. Job Location Type: Remote Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ® . More about our team The Physician Services Revenue Integrity team at Lifepoint Health is a nationwide revenue cycle management services provider that has been offering high quality medical billing services since 2004. We offer a rewarding work environment with career advancement opportunities while maintaining a small company, employee-focused atmosphere. How you’ll contribute The Assistant Vice President, Revenue Cycle Operations is responsible for providing high quality performance, oversight, and management of the Parallon relationship regarding Integrated Revenue Management while reaching the Corporate, Group, and facilities goals, objectives and performance measures. An Assistant Vice President, Revenue Cycle Operations who excels in this role: Assist the facility Patient Financial Services Director in their role as a leader in planning, directing and managing the department and staff to facilitate quality services. Provide oversight and building solid relationships with revenue cycle management for assigned group facilities. Promote a teamwork approach while holding the vendor responsible for achieving performance expectations. Monitor and manage facility patient access management on key performance indicators for assign facilities on a weekly basis such as registration quality assurance, lobby wait times, upfront collections, opportunity to collect percentage, self-pay volume, Medicaid eligibility indicators such as placements, con-versions and returned, health insurance marketplace statistics, unbilled statistics, and any additional that present as appropriate to manage. Monitor and manage revenue cycle (Parallon, Conifer, BSC) on key performance indicators for assigned facilities on a weekly basis to include but not limited to cash, accounts receivable (A/R) days, A/R aging, denials, underpayments, and credit balances. Responsible for communication of Health Support Center (HSC) expectations and protocols within the assigned group. Coordinate with assigned group service centers to achieve facility goals and expectations. Responsible for management of a specific group of hospitals revenue cycle performance. Ensure data integrity related to group monthly operating reports, dashboards, and any reporting related to shared services performance. Serve as the HSC liaison for group and facility leadership, responding to their needs appropriately and timely. Support facility and group leadership in monitoring and ensuring applicable service center is honoring the service contract terms and consistently exceeding SLA requirements. Assist group leadership with coordination of activities and performance across service centers to ensure standardization, best practices and achievement of optimal performance measures. Conduct and/or participate in assigned group and facility monthly operating reports (MOR). Explain and/or interpret data and results in key performance areas as appropriate and when necessary. Support facility Patient Financial Services Director in ensuring that the facility meets The Joint Commission (TJC) standards, The Emergency Medical Treatment and Labor Act (EMTALA), Sarbanes-Oxley (SOX) requirements, and complies with corporate policies and procedures and adjusts staffing levels to meet stated goals. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommend-ed Practices. Knowledge of Generally Accepted Accounting Principles (GAAP), Securities and Exchange Commission (SEC) regulations, and state regulatory environments as needed.

Requirements

Bachelor’s Degree in Accounting, Finance, Business Administration or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Minimum of 7 years related experience, preferably with experience in a Central Business Office (CBO) or Regional Director role.
Minimum overnight travel (up to 10%) by land and/or air.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).
Skilled in the application of policies and procedures.
Knowledge of Business Office Standards and Recommend-ed Practices.
Knowledge of Generally Accepted Accounting Principles (GAAP), Securities and Exchange Commission (SEC) regulations, and state regulatory environments as needed.

Responsibilities

Assist the facility Patient Financial Services Director in their role as a leader in planning, directing and managing the department and staff to facilitate quality services.
Provide oversight and building solid relationships with revenue cycle management for assigned group facilities.
Promote a teamwork approach while holding the vendor responsible for achieving performance expectations.
Monitor and manage facility patient access management on key performance indicators for assign facilities on a weekly basis such as registration quality assurance, lobby wait times, upfront collections, opportunity to collect percentage, self-pay volume, Medicaid eligibility indicators such as placements, con-versions and returned, health insurance marketplace statistics, unbilled statistics, and any additional that present as appropriate to manage.
Monitor and manage revenue cycle (Parallon, Conifer, BSC) on key performance indicators for assigned facilities on a weekly basis to include but not limited to cash, accounts receivable (A/R) days, A/R aging, denials, underpayments, and credit balances.
Responsible for communication of Health Support Center (HSC) expectations and protocols within the assigned group.
Coordinate with assigned group service centers to achieve facility goals and expectations.
Responsible for management of a specific group of hospitals revenue cycle performance.
Ensure data integrity related to group monthly operating reports, dashboards, and any reporting related to shared services performance.
Serve as the HSC liaison for group and facility leadership, responding to their needs appropriately and timely.
Support facility and group leadership in monitoring and ensuring applicable service center is honoring the service contract terms and consistently exceeding SLA requirements.
Assist group leadership with coordination of activities and performance across service centers to ensure standardization, best practices and achievement of optimal performance measures.
Conduct and/or participate in assigned group and facility monthly operating reports (MOR).
Explain and/or interpret data and results in key performance areas as appropriate and when necessary.
Support facility Patient Financial Services Director in ensuring that the facility meets The Joint Commission (TJC) standards, The Emergency Medical Treatment and Labor Act (EMTALA), Sarbanes-Oxley (SOX) requirements, and complies with corporate policies and procedures and adjusts staffing levels to meet stated goals.
Regular and reliable attendance.
Perform other duties as assigned.

Benefits

Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.

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