Assistant Vice President of Enrollment Management and Executive Director for Student Aid

Penn State University•Ferguson Township, PA

20h•Onsite

About The Position

The Pennsylvania State University seeks an innovative and highly collaborative leader to serve as the Assistant Vice President of Enrollment Management and Executive Director for Student Aid. This individual will be responsible for providing vision, leadership, direction, and management in ensuring financial aid policies, practices, processes, and programs align with and support the achievement of new and returning enrollment goals related to quality, quantity, and net tuition revenue generation across multiple market segments. This position reports to the Vice President of Enrollment Management and serves as a member of the Vice President’s leadership group.

Requirements

Master’s degree in a related field
Five (5) years of senior management experience in financial aid
Experience with federal, state and internal audits, budget and scholarship management, and federal student aid reports
Demonstrated understanding and direct experience in utilizing financial aid to advance institutional enrollment goals
Knowledge of federal and state financial aid regulations, including Title IV programs and audit/review
Strong analytical, leadership, and communication skills
Demonstrated commitment to access, equity, and student success

Responsibilities

Lead a staff of 60 in the administration of a comprehensive student financial aid program consisting of federal, state, and institutional financial aid including institutional scholarships, endowments, and grants of approximately $1.5B annually and aligns with achievement of institutional goals and priorities related to access and student success
Deliver quality, personalized service in all aspects of the administration of financial aid to students, families, and stakeholders
Ensure that the university has exception-free audits and program reviews by remaining current on all federal and state laws and regulations that pertain to the programs administered by the office.
Formulate, implement and/or modify processes and procedures to ensure departmental and university compliance with changing laws and regulations related to federal, state and institutional aid programs.
Contribute to the accomplishment of enrollment management objectives of the University by developing and recommending data-driven financial aid strategies within the framework of federal, state and institutional regulations that are consistent with those objectives and by administering financial aid, scholarship and student employment programs that support student access and success. Collaborate with Enrollment Management Data Analytics to share and analyze data to meet these objectives.
Working in partnership with the recently launched Enrollment Services Center, continue to develop, enhance and refine multi-channeled service delivery systems (phone, field, web) that integrate and align people, processes and new and advancing technologies to improve service delivery
In collaboration with Enrollment Management Marketing and Communications, develop and execute comprehensive financial aid communication and outreach program and accompanying programming that is uniform, cohesive, integrated, personalized for target audience and aligns with university brand standards and institutional objectives
Architect and administer system to ensure students are informed of their aid eligibility by working with Information Technology and external vendors to collect, evaluate, award, disburse and monitor student financial aid
Collaborate with other appropriate institutional departments to coordinate programs, services and policies designed to ensure the timely and effective awarding of all types of aid to maximize impact
Ensure creation of learning organization through development of a competent, productive and effective departmental staff by hiring, training, supervising, and developing cross-trained staff including maintaining strong liaison and training support of campus-level student aid staff that work directly with students at each campus
Contribute to the development of good financial aid policy at the state and federal level by taking advantage of opportunities for input provided by the U.S. Department of Education, Penn State Office of Governmental Affairs, and other professional associations
Serve on the Faculty Senate as a university appointed member by the President, including the Faculty Senate Sub Committee on Admissions, Records, Scheduling and Student Aid, and serve on various other University committees as required