Assistant Vice President of Commercial Lines

The Jonus Group • Garden City, NY

2d

About The Position

The Assistant Vice President (Team Leader) is responsible for driving a culture of success through efficient processes, teammate engagement, and strong leadership of a technician team. This role focuses on delivering high-quality customer service, supporting retention objectives, and ensuring alignment with departmental strategies and operational standards.

Requirements

• Holds an active P&C (Property and Casualty) insurance license.
• High School Diploma or equivalent required.
• Demonstrated knowledge of insurance coverages, contracts, and applicable state regulations.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Publisher.
• Ability to use standard office equipment effectively.
• Minimum of 7 years of experience in the insurance industry or a related field.

Nice To Haves

• College degree in a business-related field.
• Insurance designations such as CIC or CPCU.

Responsibilities

• Establish, direct, and monitor unit goals and objectives in alignment with departmental strategy and established policies and procedures.
• Evaluate short-term recruitment needs and support strategies focused on attracting and retaining top talent.
• Develop and maintain onboarding and training programs to ensure successful integration of new teammates and clear understanding of processes and procedures.
• Identify workflow inefficiencies and implement ongoing training plans utilizing internal and external resources.
• Supervise, coach, and develop team members to support professional growth and enhance service quality.
• Review and prepare periodic performance analyses to measure progress toward unit objectives.
• Ensure compliance with internal systems, procedures, and applicable insurance regulations.
• Promote collaboration between service teams to improve efficiencies and deliver a consistent, high-quality customer experience.
• Maximize effective use of agency management software and related technology through ongoing training and support.
• Foster a positive, collaborative, and accountable team environment.
• Encourage achievement of internal performance standards and continuous improvement initiatives.
• Participate in professional development, continuing education, and industry training to remain current on products, legislation, coverages, and technology.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED