Assistant Vice President of Case Management for HS/PRS

Cayuga Centers•Arlington, TX

10d•$115,000

About The Position

Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0 - 17 1/2. Referred through shelters or trust foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference. Cayuga Centers seeks a dedicated and highly organized leader for the Assistant Vice President (AVP) of Case Management position in the HS/PRS program. As the AVP of Case Management, responsibilities will include serving as a secondary liaison with ORR and supervising Regional Directors of Case Management across the multiple hub locations. The AVP will also audit the quality of the Case Management processes and procedures to ensure consistency and compliance with ORR state guidelines, and high-quality services for all minors and their families.

Requirements

Master's degree in the behavioral sciences, human services, or social services fields
Bachelor's degree in education, psychology, sociology, or other relevant behavioral science plus 5 years of progressive employment experience that demonstrates supervisory and case management experience
Experience with a social services or childcare agency, or organization
Strong leadership, communication, and organizational skills
Bilingual in English/Spanish - required
All agency documents and record are in English, so English writing proficiency is required
The position itself requires Spanish speaking, writing, and reading proficiency
Driver's license - required
Ability to travel to other agency locations as needed
Must be flexible to meet program needs
Must be available to work afternoons, evenings, and weekends - required

Nice To Haves

Driver's license in state of residence - preferred

Responsibilities

Train, supervise, and lead the Regional Directors and Case Management Teams
Oversee new hire orientation
Submit agency reports as required
Provide overarching oversight of Case Management services
Work with Regional Directors and CQI to ensure all services provided to each minor and their family are properly documented in each case file and UC Portal
Manage daily operations of Regional Directors and Case Managers
Respond to case/staff crises during office hours and non-office hours
Provide weekly supervision to Regional Directors
Provide guidance and consultation on complex cases

Benefits

160 hours of vacation time
12 Sick Days per year
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced short-term disability benefits
401(k) match up to 4%
Corporate Discounts Program
Sick Leave Pool
Identity Protection