assistant location manager
About The Position
At First Student, our Assistant Transportation Managers are a constant reflection of our company's commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment
Requirements
- High school diploma or equivalent
- 3-5 years experience in transportation
- 2-3 years supervisory experience
- Computer literacy skills with Microsoft Word, Excel, and Outlook
- Familiar with basic vehicle mechanic processes and maintenance
- Ability to effectively prioritize tasks and manage time effectively
- Work extended hours regularly, including weekends
- Possess working vehicle to travel within service area as needed
Responsibilities
- Ensures home to school routes are covered in a timely and efficient manner
- Interfaces with drivers regarding concerns and performance issues
- Investigates client complaints and coordinates resolutions
- Ensures achievement of on time performance goals
- Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
- Assist Contractual Manager with review and resolution of union grievances
- Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
- Audits and corrects athletic trip invoices based on company guidelines
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Transit and Ground Passenger Transportation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
