Assistant Terminal Manager

Pitt Ohio Express•Indianapolis, IN

62d

About The Position

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Terminal Manager at our Indianapolis, IN Terminal. PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, hospital/medical insurance with no monthly premiums or deductibles, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!

Requirements

College degree or work equivalent
Fluent command in the English language is required to effectively communicate with internal and external customers
Must possess excellent interpersonal, verbal and written communication skills
Must possess solid experience from previous LTL carrier
Previous supervisory/dispatch experience
Familiar with inbound and outbound scheduling and the ability to work all shifts.
Must be able to handle customer demands in positive and professional manner at all times while maintaining a positive attitude.
Experience in operations management, internal or external, is required
Must be competent and proficient in Microsoft Office Software products
Problem solving and analytical travel is required

Responsibilities

Assist the TM and provide customer service/satisfaction above customer expectations
Assist the TM and provide positive employee expectations, training, morale and work environment
Assist the TM in mentoring and coaching as needed
Evaluate and act upon critical terminal operational data
Support all safety related issues
Monitor and track employee performance providing timely feedback and implementing appropriate corrective action
Ability to react to change productively and handle other essential tasks as assigned
Support all company policies and objectives
Willingness to work any shift including weekends if needed
Responsible for assisting with the hiring of all terminal personnel and overseeing the 90 day on boarding process
Utilize reports to generate improved productivity, improved service, and improved profitability