ASSISTANT TEAM LEADER - pOpshelf - 21 and older only

Dollar General Corporation-posted 26 days ago
Full-time • Entry Level
Onsite • Midlothian, VA
5,001-10,000 employees
General Merchandise Retailers
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pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at www.popshelf.com.

  • Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase.
  • Assists the Store Team Leader in creating and supporting a customer first store culture.
  • Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
  • Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠.
  • With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
  • Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.
  • Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
  • Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
  • Open and close the store a minimum of two days per week.
  • Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
  • Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
  • Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
  • Assist customers in self-checkout process at multiple register terminals simultaneously.
  • Assist with management of the store in the Store Team Leader's absence.
  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
  • Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.)
  • Ability to develop and maintain organization and to attend to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Ability to interface with store associates, suppliers and customers in a respectful and effective manner.
  • Strong product inventory knowledge and creative merchandising abilities.
  • Ability to drive own vehicle to the bank to deposit money.
  • High school diploma or equivalent strongly preferred.
  • One year of experience in a specialty retail environment preferred.
  • Six months supervisory or team lead experience preferred.
  • pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families.
  • Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more.
  • Eligibility and waiting period requirements may apply.
  • See popshelf.com/careers/benefits for additional details.
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