About The Position

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team! What you get to do: Help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up!

Requirements

  • During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
  • During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays
  • At least 18 years old
  • Valid state driver’s license
  • Ability to complete CPR/AED training/certification
  • Ability to be certified on all attractions
  • Outstanding communication, public speaking, problem solving and interpersonal skills
  • Ability to remain calm and professional during challenging situations
  • Computer proficiency with MS Office
  • Comfortable working outdoors, around water and at heights up to 350 ft.
  • Previous cash handling experience and ability to work multiple selling systems
  • Ability to train on and use protective gear
  • Flexibility in working varied hours

Nice To Haves

  • Related Bachelor’s degree preferred
  • Previous leadership experience highly desirable

Responsibilities

  • Supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as: Parking Lot Ticketing Turnstiles Reservation Check-In Area
  • Track labor, including daily scheduling and break management
  • Oversee opening and closing procedures
  • Maintain a clean and safe environment for all team members, guests, and animals
  • Develop team members through training, feedback and coaching
  • Ensure compliance with all relevant regulations and policies
  • Create and maintain team rotation grid
  • Respond to guest and team member needs
  • Report project status to Supervisors and Managers
  • Ensure strict adherence to all cash handling procedure

Benefits

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
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