Assistant Supervisor, Food & Beverage | Seasonal | Sesame Place California

SeaWorld•San Diego, CA

3d•$18•Onsite

About The Position

SEASONAL POSITION Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also: Provides and leads team to deliver superior guest service Regularly keeps ambassadors motivated and energized Opens and closes facilities in accordance with established procedures Provides menu and park information to guests Monitors equipment and reports any problem to proper personnel Ensures meal and rest periods are provided to ambassadors as required by company policy Sets up and monitors queue lines Records moneybag recaps and completes task on station task lists Monitors stations to assure food looks pleasing and is portioned in accordance to recipes Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action Supervises and trains ambassadors Authorizes ambassador over-rings Monitors food waste and assists with educating ambassadors on waste procedures Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job Prepares and serves food for park guests Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors Ensures excellent guest service by responding to guest requirements, expectations and needs Other duties as assigned Assists other locations and areas throughout the park as needed

Requirements

One to three months of related experience or equivalent combination of education and experience
Successfully pass ServSafe exam prior to starting
Able to pass Alcohol training upon selection
Able to pass Food Handlers test and maintain valid Food Handlers card
Strong written/verbal communication skills
Able to frequently lift/move up to 50 pounds with or without accommodation
Able stand for prolonged periods of time
Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
Able to handle multiple tasks and work in a fast paced environment
Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
Strong written/verbal communication skills; able to read, write and speak English
Must be available both Saturday & Sunday during the non-peak season
Must have 5 days of unrestricted availability, to include the weekends during the peak season
Must be able to work varied schedules, including nights, weekends, and holidays
Hours vary based on business need; may be scheduled 0-40 hours weekly