Assistant Studio Manager - South San Francisco

Orangetheory•South San Francisco, CA

4d•$21 - $21

About The Position

A little quiz for you: What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? Answer: They’re all infamous duos that wouldn’t be nearly as fierce alone as they are as a team! That’s how it is with an Orangetheory Studio Manager and their Assistant Studio Manager (ASM). They’re a team, a duo, a partnership. And while the manager is ultimately accountable for the studio as a whole, without that able-bodied sidekick, the studio wouldn’t run nearly as smoothly. So, if you’d like to be half of such a pair, to know the ropes as well as you know your members’ names, to step in when your manager steps out, to balance each other’s strengths, to set goals and surpass them...then this role with Orangetheory just might be perfect for you. Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

Requirements

Leadership experience in the workplace
High-level customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
Excellent verbal and written communication skills
Ability to multi-task and excel in a fast-paced environment
Functional computer skills required
Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
High school diploma

Nice To Haves

Health and fitness-minded people, highly preferred

Responsibilities

Assist the Studio Manager in all areas of the business
Lead and develop Sales Associate team daily
Own responsibility for all studio operational tasks, including lead and inventory management
Maintain accurate records using established OTF sales systems
Perform telephone inquiries, follow-up calls, and customer care calls
Host OTF studio tours with prospects and/or fitness program holders
Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
Participate in 1-2 OTF scheduled workouts per week
Maintain an organized and clean work environment
Respond immediately to member requests, inquiries, and concerns
Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
Attend and participate in all relevant OTF training programs, events, and meetings

Benefits

Competitive hourly wage
Performance bonuses based on weekly, monthly, individual, and team sales goals
Medical, Dental, and Vision (based on full-time hours)
401k (based on full-time hours)
Access to all Orangetheory classes at any studio nationwide
Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
Opportunities for career growth
Covid-19 safety and health protocol for a safe work environment
Monthly team-building events and reward opportunities
Free AED/CPR certifications
Huge discount on NASM and AFAA certifications (inquire with management)