Assistant Studio Manager (Southampton/Bridgehampton)

New York Pilates•Town of Southampton, NY

1d•$66,300 - $66,300•Onsite

About The Position

New York Pilates is looking for an Assistant Studio Manager (ASM) to support their Southampton and Bridgehampton studios year round. This role focuses on creating consistency across both studios, building community with students, and ensuring a high-quality in-studio experience. The ASM position is highly hands-on, involving training and supporting hourly staff, maintaining facilities and equipment, coordinating small-scale projects, and directly engaging with students and instructors daily. The ASM will act as the operational lead on-site, reporting directly to and supporting the Studio Manager with payroll, revenue targets, and instructor scheduling. This is a full-time, salaried role requiring flexibility, strong organizational skills, and a proactive, student-first approach.

Requirements

2+ years of leadership or supervisory experience in fitness, hospitality, or premium retail.
Strong customer service and community-building mindset.
Experience in staff training and development with a hands-on leadership style.
Excellent organizational skills and attention to detail.
Comfort with operational responsibilities including scheduling, equipment/facility coordination, and problem-solving.
Proficiency in Google Workspace.

Nice To Haves

Familiarity with MindBody Online (preferred).

Responsibilities

Ensure both Southampton and Bridgehampton studios operate with consistency in service, staffing, and brand standards.
Foster a welcoming, engaged, and community-driven environment for students and staff.
Serve as an in-studio resource for membership support, student check-ins, and issue resolution.
Be a visible presence in the studio, leading by example in hospitality and service.
Support the recruitment, onboarding, and training of new Front of House staff.
Provide hands-on coaching and mentoring to hourly team members to ensure performance consistency.
Model best practices in hospitality, operations, and student interactions.
Ensure FOH staff understand systems (MBO, POS, studio procedures) and execute to brand standard.
Act as the day-to-day liaison for instructors in Southampton and Bridgehampton, ensuring classes are supported and instructors are equipped for success.
Provide in-studio guidance and communication flow between instructors and the Studio Manager.
Partner with instructors to support community-building initiatives.
Oversee daily operations in the studio: opening/closing, class turnover, and student flow.
Lead on-site projects including reformer and facility maintenance coordination.
Monitor studio cleanliness, equipment upkeep, and brand presentation at all times.
Support execution of studio events, retail initiatives, and local community partnerships.

Benefits

Competitive Pay: $66,300 annual base salary.
Growth Track: Develop leadership skills with opportunities to grow into a future Studio Manager role.
Perks: Unlimited Pilates classes, guest passes, and 50% off NYP retail.
Balance: PTO, medical benefits, 401k with company contribution, and tuition assistance for continuing education.

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