Assistant Studio Manager Boutique Fitness & Pilates up to 25.00/HR
About The Position
We are looking for a dynamic and outgoing Assistant Studio Manager to lead our membership team. In this front-facing role, you’ll be the initial contact for potential members, guiding them through the Pilates experience, explaining our membership options, and forming meaningful connections. This position is perfect for individuals who love engaging with others, excel in a lively team setting, and are driven by reaching goals and pursuing personal development. At Club Pilates, our mission is to help people move better, feel stronger, and live healthier lives. As a leader in boutique fitness, we have developed one of the industry's most comprehensive 450-hour Teacher Training Programs and deliver millions of workouts each year throughout the U.S. and internationally. Our Canton Waterfront studio is a vibrant community gathering place where neighbors come together to support one another’s health and wellness journeys. We welcome individuals from all backgrounds who are eager to discover the benefits of reformer Pilates—improved strength, flexibility, posture, and mind-body connection—all in a supportive and motivating environment. As our community grows, we strive to make wellness accessible, offering a space where everyone can feel empowered to move better and live healthier lives
Requirements
- Previous experience in sales, customer service, or hospitality (experience in the fitness industry is a plus)
- Comfortable working with sales goals and key performance indicators (KPIs)
- Outgoing, friendly, and confident communicator, both written and verbal
- Highly organized, reliable, detail-oriented, and able to follow through on tasks
- Able to learn and use the Club Ready membership software (training provided)
- Willing to work flexible hours, including evenings and weekends
- Valid driver’s license, insurance, and reliable transportation
- Strong reasoning skills and ability to remain calm and clear-headed under pressure
Responsibilities
- Brand Ambassador: Represent Club Pilates in a manner that reflects our core values of wellness, connection, and empowerment.
- Lead Engagement: Communicate with prospective clients via phone, text, email, and in-person to introduce them to Pilates and our Canton Waterfront studio.
- Studio Tours: Conduct tours of the studio and provide a personalized introduction to our services, helping clients feel confident and excited to begin their Pilates journey.
- Achieve Sales Goals: Meet monthly sales targets by booking quality appointments and closing memberships with integrity.
- Client Follow-Up: Maintain consistent follow-up with new and returning clients to encourage retention and enhance satisfaction.
- Community Outreach: Participate in local outreach activities, including pop-ups, health events, and festivals, to promote Club Pilates within the Baltimore area.
- Front Desk Support: Assist with front desk operations, respond to inquiries, manage scheduling, and ensure the studio remains welcoming and well-organized.
- Team Collaboration: Work collaboratively with your teammates to achieve collective goals while maintaining a fun and motivating atmosphere.
Benefits
- Compensation up to $25.00/HR+ Commission up to 10%
- Generous Discounts on Premium Retails brands like lululemon and MORE
- Complimentary Access to Pilates classes and MORE
- Opportunities for career advancement into sales leadership or studio management positions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
