Assistant, Student Accessibility Services

Austin Community College District • Round Rock, TX

6d • Onsite

About The Position

To provide districtwide, regional, or campus clerical and administrative support for Student Accessibility Services (SAS).

Requirements

• Knowledge of current technologies and word processing, database, presentation and spreadsheet software, specifically Microsoft Office applications and Google applications.
• Customer service techniques and practices.
• Knowledge and ability to follow common office policies and procedures.
• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills.
• Effectively using organizational and planning skills.
• Performing clerical tasks.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Effectively working with a multi-cultural student, staff, and community population.
• Effectively using interpersonal and communication skills, including the use of tact and diplomacy.
• Use a variety of spreadsheet, word processing, database, and presentation software.
• One-year related work experience.
• Associate degree. Four years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position.

Responsibilities

• Provides clerical and administrative support in a variety of SAS functions, including student intake, student testing, direct support to students, and to SAS staff through various tasks including, but not limited to data entry, copying, filing, maintaining inventories, and processing documents and paperwork.
• Provides information at the campus, regional, or district level regarding SAS services. Responds to general inquiries in person, by telephone or via email.
• Ensures accuracy and completeness of student files by reviewing and updating as necessary.
• Compiles data and reports pertaining to students with disabilities being served by SAS. Maintains and updates student information database and files as needed.
• Manages and updates SAS calendars, spreadsheets, and documents.
• Provides general information on equipment and assistive technology to students. Tracks and maintains loan equipment spreadsheet.
• Requests and orders alternative format books and other accessible material as needed.
• May schedule campus-based appointments for students to discuss services or to review services being provided.
• May oversee the work of hourly employees or work study students.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees