Assistant Store Manager

Hope Services•Fremont, CA

1d•$21•Onsite

About The Position

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<< >>>>> ASPIRE to Excellence CARF Accredited <<<<< >>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<< >>>>> Four-star Charity Navigator <<<<< >>>>> 2024 Candid Gold Seal of Transparency <<<<< Pay Rate: $21.00 per hour Purpose : To supervise front-end operations and assure appropriate handling of incoming merchandise. Manage the sales floor staff for excellent customer service and teamwork.

Requirements

Experience working in a retail or clothing store is desirable.
Ability to communicate in a positive manner.
Ability to document and complete daily book keeping.
Ability to read, write and communicate in English.
Knowledge of HOPE and ability to communicate information about HOPE
Knowledge of what items are acceptable products and what are unwanted items.
Ability to supervise others and provide a learning environment.
Ability to stand at a work station for long periods
Ability to lift and move 40 lb. loads
Use of hand trucks and hydraulic lifters and other machinery.

Responsibilities

Acts as back up to Retail Manager, fulfilling all daily responsibilities as assigned.
Supervise the processing of all incoming product into specific categories as prescribed by Retail Management.
Assures quality control of product in order to maintain highest product quality and meet customer expectations.
Provides high level of customer service, trains staff to perform quality customer service.
Maintains adequate staffing to meet store demands.
Supervises retail associates as assigned, providing ongoing training and support as needed.
Leads staff to assure a cooperative work environment for the team.
Assures compliance with all building maintenance and safety practices to assure a safe work environment.
Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales.
Acts as a mandated abuse reporter.
May perform other duties as assigned to assure efficiency of operations.