Assistant Store Manager

True Classic • Bloomington, MN

13d

About The Position

True Classic is hiring an Assistant Store Manager to lead in-store performance, team development, customer experience, and operational excellence. In this role you will partner with the Store Manager to drive sales, coach and develop a high-performing team, and execute retail strategies that elevate the customer journey and deliver consistent store results.

Requirements

• 2+ years of retail or customer-facing experience
• Demonstrated ability to drive sales and influence team performance
• Strong communication skills with the ability to coach and motivate others
• Results-driven mindset with strong accountability
• Ability to work flexible hours, including evenings and weekends

Nice To Haves

• Prior retail leadership experience
• Experience in a high-volume retail environment
• Proven success improving KPIs and exceeding sales targets
• Experience with inventory management and visual merchandising execution
• Passion for delivering an exceptional customer experience

Responsibilities

• Create a warm, welcoming environment for every customer
• Lead and model the “TRUE Experience,” a customer-first selling approach rooted in connection, not pressure
• Ensure the store environment is consistently clean, organized, and brand-right
• Oversee visual merchandising and promotional execution
• Own daily, weekly, and monthly sales goals
• Monitor and drive KPIs including conversion, AOV, UPT, and overall revenue
• Take proactive action to improve store performance and deliver measurable results
• Execute business strategies that increase profitability and efficiency
• Support hiring, onboarding, and training of store associates
• Coach and develop team members to consistently meet and exceed performance goals
• Hold the team accountable to customer service standards and operational expectations
• Step in to lead the store in the absence of the Store Manager
• Ensure accurate and efficient transaction processing
• Maintain compliance with cash handling procedures
• Oversee inventory accuracy and operational processes
• Support loss prevention and store organization standards
• Partner on business strategy, performance management, and team development
• Align on goals, promotions, and store-level initiatives
• Execute brand-right standards and seasonal updates
• Support recruiting, onboarding, and training initiatives
• Ensure accurate inventory flow, reporting, and operational efficiency

Benefits

• Accrued Paid Time Off
• Employee discount and additional retail incentives (where applicable)
• Company-paid medical, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees