Assistant Store Manager - Las Vegas Forum

Dolce & Gabbana S.r.l.•Boulder City, NV

1d•Onsite

About The Position

The Assistant Manager plays a key leadership role in supporting the Store Manager in the day-to-day execution of the business. Acting as a visible leader on the sales floor, this role focuses on enabling team performance, ensuring operational excellence, and upholding Dolce & Gabbana’s standards of service and brand presentation. Through coaching, presence, and accountability, the Assistant Manager fosters a high-performance environment that supports collective business objectives and delivers an exceptional client experience.

Requirements

3–5 years of luxury retail experience, with proven success in a supervisory or management role
Demonstrated ability to lead, coach, and hold teams accountable in a performance-driven environment
Strong understanding of retail operations, floor leadership, and business KPIs
Business-minded, organized, and solutions-oriented; able to prioritize in a fast-paced environment
Strong communication skills and confidence partnering with Store Manager and cross-functional teams

Responsibilities

Act as a visible and trusted leader on the sales floor, supporting the Store Manager in the daily execution of the business and ensuring consistent operational and service excellence.
Drive team performance through ongoing coaching, feedback, and development, fostering accountability, engagement, and professional growth across all client-facing roles.
Translate store priorities into clear, actionable direction for the team, ensuring alignment with qualitative standards, commercial objectives, and Dolce & Gabbana brand values.
Support the Store Manager in overseeing floor coverage, client experience, visual merchandising execution, and operational processes to ensure seamless day-to-day performance.
Serve as the training ambassador, ensuring onboarding, product knowledge, selling standards, and service behaviors are consistently delivered and reinforced on the sales floor.
Actively contribute to building and sustaining a high-performance culture by addressing challenges proactively, supporting difficult conversations, and reinforcing expectations with consistency and fairness.
Strengthen client loyalty and local brand presence by encouraging elevated client engagement and supporting initiatives that connect the store to the local luxury community.