Assistant Store Manager - Tysons, VA
About The Position
Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.
Requirements
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Proficient in back-office operations management
- Proficient in visual merchandising
- Ability to recruit, train, manage and develop a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Strong written and verbal communication skills
- Minimum 3 years’ experience in a client service-related capacity
- Minimum 2 years’ experience in retail store management
Nice To Haves
- Bachelor’s Degree in Business or related field preferred
Responsibilities
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales
- Assist in developing and implementing strategies to drive sales and key performance indicators
- Assist in recruiting and training a team of support managers and client experience focused associates
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Implement product and visual merchandising directives and techniques to maximize space and drive sales
- Manage inventory control procedures including product receipt, transfers and returns
- Manage and maintain store cleanliness and organization, including front of house and stock space
- Foster a work environment focused on teamwork and productivity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
