Assistant Store Manager - Tysons, VA
About The Position
Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his / her applicable store inclusive of sales and service, team leadership and operational excellence.
Requirements
- Proficient in Microsoft Applications
- Proficient in point-of-sale (POS) systems
- Proficient in back-office operations management
- Proficient in visual merchandising
- Ability to recruit, train, manage and develop a team
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders
- Ability to make decisions independently, or escalate when applicable
- Ability to work non-traditional hours; weekends, evenings and holidays
- Strong written and verbal communication skills
- Minimum 3 years’ experience in a client service-related capacity
- Minimum 2 years’ experience in retail store management
Nice To Haves
- Bachelor’s Degree in Business or related field preferred
Responsibilities
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
- Connect with in-store clients and develop / retain a following of repeat clients to drive sales
- Assist in developing and implementing strategies to drive sales and key performance indicators
- Assist in recruiting and training a team of support managers and client experience focused associates
- Train and coach team to meet and / or adhere to client service standards and company policies and procedures
- Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
- Implement product and visual merchandising directives and techniques to maximize space and drive sales
- Manage inventory control procedures including product receipt, transfers and returns
- Manage and maintain store cleanliness and organization, including front of house and stock space
- Foster a work environment focused on teamwork and productivity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
