Le Labo Nashville Assistant Store Manager

Estee Lauder • Nashville, TN

41d • Onsite

About The Position

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. ABOUT US: Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market. Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase. Mindful in everything we do - from fragrance creations to where we choose to open a new boutique - our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle. Our distribution is intentionally selective: only 51 lab-boutiques worldwide and limited corner with curated partners. Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family. Job Description & Responsibilities: Our managers and lab technicians are brand ambassadors and storytellers that share the beauty of our craft with our clients. Their mission is to create a unique and memorable experience for clients and achieve the boutique sales target.

Requirements

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
• Proven track record of staff management experience
• Strong work ethic
• Passionate and ambitious
• Take great care and pride in crafting every creation for the client
• High energy, positive and optimistic personality
• Team player, works well in a team environment to achieve a common goal
• Curious to explore new skills
• Strong organization and attention to detail skills
• Multi tasking: prioritizing and managing time wisely
• Ability to quickly learn new procedures and processes
• Communication skills: excellent written, verbal & interpersonal skills

Responsibilities

• Partner with the SM in running the day-to-day store operations.
• Support the SM to outreach boutique goals
• Motivate and coach the team to achieve boutique target
• Assist in conducting monthly cycle counts
• Create store schedule, share with team and management
• Support training new team member as needed (store + NA new hire)
• Responsible for Cash Count
• Cash Deposit
• Assist with EOM Reporting - Product Data + Ranking
• Warmly engage with clients to introduce the brand and our collections and share knowledge on the art of fine perfumery
• Compound perfumes, label and box the creations as needed
• Build client database by gathering all clients information
• Address and successfully resolve client situations according company client care protocols
• Up-keeping the maintenance of the boutique
• Monitor the daily sales chart
• Ensure a full stock of merchandise on the floor and transfer from the stock room to the floor as needed
• Assist in monthly Supply Orders for partnering business
• Assist in in-store private events and corporate orders as well as additional brand projects
• Assist the store manager on the training of new hires

Benefits

• progressive career opportunities
• outstanding training and development
• competitive remuneration and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees