Assistant Store Leader (the Gardens)

Stand Out For Good, Inc.•Palm Beach Gardens, FL

20h•Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 130 locations in 40 states, known for creating a sanctuary-like shopping experience. The brand is built on principles of giving back, exemplified by initiatives like Mission Mondays, where 10% of net proceeds go to local charities, and a partnership with Coprodeli USA to build schools in Peru. The Assistant Store Leader of Operations supports the Store Leader in achieving all store goals, including exceptional guest service, sales objectives, managing operating expenses, loss prevention, and merchandising. This role focuses on driving associate and guest engagement, providing outstanding service through relationship building and product knowledge, and maintaining a clean store environment. Operations Leaders are crucial for increasing sales, improving operational efficiencies, and developing talent within their team.

Requirements

1 year Retail Management
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
Must be able to lift and carry 30 pounds regularly without assistance

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Fosters a guest-focused team environment through driving volume and anticipating guest needs
Achieves excellent guest service by role-modeling company service standards
Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
Holds self and associates accountable for achievement of financial results and performance standards
Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity
Makes recommendations on hiring, promotions, and terminations of team members based on performance
Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals
Engages our guests and make their shopping experience exceptional!
Co-Leads floor sets/refresh management
Manages and oversee scheduling
Manages back of house organization
Manages shipment and product prep process (steaming, hanging etc.)
Plans and manages merchandise markdown process
Manages supply orders, maintenance & cleaning
Manages Inventory/Damages
Audits and manage banking & loss prevention systems
Trains new associates on operational processes
Co-manages payroll and responsible for store’s financial performance
Responsible for decisions regarding store operations and planning
Controls workflow through successful planning and delegation
Executes task directives within designated time frames
Completes opening/closing procedures
Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
Communicates effectively with executive team
Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
Interprets Home Office communication through Store Leader / District Leader partnership
Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment
Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team
Communicates performance observations and offers feedback to the District Leader