Assistant Store Director-Coffee-Marketplace @ The Welk

Event Network • Escondido, CA

22h

About The Position

As the Assistant Store Director, you’ll be at the heart of our Coffee Marketplace operations by supporting the Store Director and leading a talented team to deliver extraordinary guest experiences. Your goal? To combine exceptional hospitality with a passion for coffee, food, and retail, ensuring every guest enjoys a warm, memorable visit. If you thrive in a fast-paced, guest-focused environment and are eager to grow in food & beverage leadership, this role is for you.

Requirements

• Food & Beverage Leadership: At least 2 years of supervisory experience in coffee, café, or food service operations or comparable high volume guest service-oriented environment.
• Coffee Enthusiasm: A passion for coffee and a commitment to quality, bringing connoisseurship and care to every drink served.
• Leadership Skills: Ability to inspire, coach, and develop a team to perform at their best.
• Service Mindset: Dedication to creating memorable guest experiences through exceptional service.
• Flexibility: Willingness to work evenings, weekends, and holidays as needed.
• Positive Energy: A collaborative, upbeat approach that fosters a fun and supportive workplace.
• Food Safety Knowledge: Understanding of health department regulations; Servsafe food management certification or the ability to successfully pass the certification test after employment.
• Be prepared to stand, walk, and move throughout the store during your shift.
• Ability to lift up to 40 pounds and occasionally reach, climb, stoop, kneel, or crouch.

Responsibilities

• Inspire and Lead: Partner with the Store Director to uphold our company’s vision and values, motivating your team to create a welcoming, inclusive, and energetic environment.
• Coffee & Food Operations: Support daily coffee bar and food service operations ensuring every beverage and food item meets quality standards while maintaining compliance with food safety and sanitation requirements.
• Drive Excellence: Assist in managing store operations with focus on guest service, food & beverage preparation, inventory control, and sales growth.
• Collaborate and Grow: Help recruit, train, and develop a high-performing, diverse team that delivers both outstanding guest service and excellence in food & beverage execution.
• Guest Service Excellence: Ensure every guest receives exceptional service—whether ordering a latte, discovering marketplace products, or enjoying the café atmosphere.
• Merchandising & Marketplace: Support product presentation and merchandising strategies that highlight both our unique coffee offerings and curated marketplace selections.
• Operational Support: Assist with scheduling, payroll, and financial objectives in alignment with company standards.

Benefits

• Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
• Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off: Vacation Accrual; Sick Leave
• Nine Paid Holidays.
• Profit Sharing Bonus Plan
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees