Assistant Starbucks Manager

Albertsons CompaniesGalveston, TX
3hOnsite

About The Position

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Requirements

  • Strong customer‑service orientation with confident, clear communication.
  • Hands‑on knowledge of espresso-based beverages, brewing methods, and café workflow.
  • Proven ability to lead a team in a fast‑paced environment and coach to standard.
  • Organized and detail‑oriented; comfortable with checklists, temperatures, and prep logs.
  • Basic math skills for recipes, yields, and cash handling.
  • Proficient with POS and handheld/ordering devices; able to learn new systems quickly.
  • Flexible schedule availability, including early mornings, evenings, weekends, and holidays.
  • Stand and move continuously for 6–8 hour shifts.
  • Frequently lift and carry 25–40 lbs (milk crates, coffee, ice, and supplies).
  • Regular bending, reaching, twisting; safe handling of hot equipment and cleaning chemicals.
  • Work in warm/humid conditions near steam wands and ovens, and in cold storage as needed.

Responsibilities

  • Create a welcoming environment; greet guests promptly and manage queues during peak times.
  • Ensure beverages and food items meet recipe, temperature, and presentation standards every time.
  • Resolve guest issues quickly and professionally; provide make‑goods/refunds within guidelines.
  • Promote featured beverages and seasonal offerings; coach suggestive selling to lift average ticket.
  • Set up stations for opening, including calibration checks, milk and non‑dairy prep, pastry case set, and smallwares.
  • Oversee beverage production flow to maintain speed of service and drink accuracy.
  • Monitor cleanliness and maintenance of espresso machines, grinders, brewers, blenders, and refrigeration.
  • Enforce food safety practices: thermometer use, milk shelf‑life, handwashing, allergen controls, and hold times.
  • Maintain accurate labeling and date marking for all prep and ready‑to‑eat items.
  • Lead by example on bar; coach baristas on beverage builds, sequencing, and customer engagement.
  • Assist with interviewing, onboarding, and ongoing training; maintain skill checklists and certifications.
  • Assign positions (order taker, bar, support, handoff, register) and rotate to balance workload and develop skills.
  • Provide real‑time feedback and recognition; support performance conversations as needed.
  • Foster a positive, inclusive, and safety‑first culture.
  • Track milk, syrup, coffee, tea, pastry, and packaging usage to maintain optimal par levels.
  • Place and receive orders; verify counts, rotate stock (FIFO), and minimize waste/spoilage.
  • Audit high‑cost and limited items (e.g., seasonal syrups, RTD beverages) to prevent shrink.
  • Prepare daily waste logs and recommend menu/production adjustments to reduce write‑offs.
  • Help build weekly schedules aligned to traffic patterns and promotions.
  • Monitor key metrics: transactions per labor hour, average ticket, on‑time handoff, and customer satisfaction.
  • Conduct spot checks on recipe compliance and station setup to drive consistency.
  • Complete opening/closing checklists and daily cleaning assignments.
  • Ensure accurate cash management at registers and tips procedures; perform safe counts and till audits.
  • Uphold company policies for coupon/discount use, age‑restricted items (if applicable), and void/refund controls.
  • Safeguard sensitive areas (back room, milk walk‑in, syrup storage) and report discrepancies immediately.
  • Enforce PPE and safe‑handling practices for hot liquids, sharps, and chemical usage.
  • Maintain sanitation standards for equipment, drains, floors, and food‑contact surfaces; complete required logs.
  • Report equipment issues promptly and coordinate service requests; maintain loaner plans when needed.
  • Support emergency procedures for power outages, water issues, or equipment failures.
  • Lead pre‑shift huddles covering promos, samples, and station priorities.
  • Maintain up‑to‑date SOPs, recipe cards, and quick‑reference guides at the bar.
  • Submit daily recap (sales, labor, incidents, waste, out‑of‑stocks) to Starbucks Manager and Store leadership.
  • Partner with Front End and other departments for product tie‑ins (bakery, seasonal, and holiday events).
  • Act as the Starbucks Manager when needed to ensure continuity of operations.
  • Perform additional tasks as assigned by store or department leadership.

Benefits

  • medical
  • dental
  • vision
  • disability and life insurance
  • sick pay
  • PTO/Vacation pay
  • paid holidays
  • bereavement pay and retirement benefits (pension and/or 401(k) eligibility)
  • Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.
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