Assistant/Sr. Assistant Director for Enrollment Visits & Events

Alfred University•Alfred, NY

68d•$46,289 - $48,954•Onsite

About The Position

The Enrollment Visits and Events Coordinator position is a key member of the enrollment leadership team and is responsible for developing and coordinating an innovative and welcoming campus visit program and experience for prospective students and families. This position oversees all student ambassadors and is responsible for the hiring and training of the ambassadors. The new hire will have the opportunity to utilize institutional data, review current visits and events, and evaluate all visit/event communications in order to implement best practices in student recruitment that affect all aspects of the enrollment funnel.

Requirements

Excellent organizational and customer service skills
Experience managing a budget
Ability.to effectively and professionally communicate with university faculty and staff at all levels
Excellent communication and interpersonal skills
Thoughtful attention to detail and creative thinking
Strong multitasker and problem solver in high pressure situations
Working knowledge of Slate preferred
Demonstrable commitment to promoting and enhancing diversity
Diversity and lnclusivity hiring/training of students
Bachelor's Degree required
Successful candidate will have at least two+ years of event coordination and customer service experience
With or without reasonable accommodations the incumbent must be able to read and write and speak the English language at a college level, be capable of performing sometimes complex mathematical calculations, statistical calculations and other higher mathematical operations, must be able to communicate with all levels of the institution in written and spoken form
The individual must be able to work independently
The ability to maintain regular and prompt attendance is essential to the successful performance of this position
A valid driver's license is required

Nice To Haves

Master's Degree in higher education, student affairs, or related field preferred

Responsibilities

Develops, coordinates, and implements strategic annual on-campus and virtual recruitment events such as Mini Events, Open Houses, and Accepted Student Days
Meets with Deans and other Student Experience areas on campus each summer to analyze the previous cycle and make recommendations for the upcoming year, then adjusts based on feedback from these constituents
Creates programs and processes to ensure exceptional service and experience for on-campus individual and group visits
Maintains and updates admissions presentation materials to make sure all information is accurate and consistent
Works closely with the Marketing and Communications Department, and Enrollment Operations to promote all events
Serves as the main point of contact for all admissions-related programs and events. This includes serving as a liaison with prospective students/families, AU students, faculty, staff, alumni, guest presenters, vendors
Coordinate all aspects of daily visit programming including: individual visits, high school and special group visits, information sessions, counselor experience programs, etc.
Works closely with the Summer Programs office to develop visit opportunities for students on and off campus
Works closely with specialty areas within enrollment (i.e. arts, international, transfer, graduate, financial aid) to offer various programming/event opportunities
Analyzes survey responses and follows professional best practices to continually assess and enhance the visitor experience
Creates and regularly evaluates the tour messaging and route consistency
Coordinates all aspects of the student tour guide/ambassador program including: hiring, training, supervising of staff as well as providing professional development and leadership experiences
Maintains the Lobby appearance and manages staffing of the Front Desk with students or filling in with staff as necessary
Presents admissions information sessions to prospective students and families (on-campus, off-campus, virtual)
Continues to seek out and participate in professional development and training; keeps current with trends