About The Position

Competent handling of guest feedback Familiarize the reception staff with the general processes as well as with the daily tasks Daily closing and execution of administrative activities Roster design and effective allocation of employee resources Motivation of employees and the entire team All-round care of the guests (hosts, service providers, contact persons) Active cross-selling with regard to further offers from the other departments Contract duration of your first assignment: 4 months, subsequent follow-up contracts possible Working Place: Miami, Florida, United States

Responsibilities

  • Competent handling of guest feedback
  • Familiarize the reception staff with the general processes as well as with the daily tasks
  • Daily closing and execution of administrative activities
  • Roster design and effective allocation of employee resources
  • Motivation of employees and the entire team
  • All-round care of the guests (hosts, service providers, contact persons)
  • Active cross-selling with regard to further offers from the other departments
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