Assistant Slot Shift Manager

Akwesasne Mohawk Casino Resort • Hogansburg, NY

64d • $17

About The Position

Assist Shift Manager in overall activities on assigned shift.

Requirements

• Bachelor s degree (BA) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience.
• Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes.
• Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.

Responsibilities

• Exhibit a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
• Required to learn and utilize Apple iPods and iPads with accompanying software known as Kai to ensure that optimum guest service is maintained.
• Oversee the staffs utilization of the Kai system.
• Act as Shift Manager in his/her absence
• Assist in the supervision of Slot Attendants on assigned shift
• Assist Shift Manager with scheduling for assigned shift.
• Ensure compliance with company and departmental policies and procedures.
• Ensure compliance with SOP s, and all other regulatory requirements.
• Approve gaming machine payoffs and fills in Shift Manger s Absence.
• Interacts with other departments by exhibiting professional courteous outlook.
• Assist with development of work-plans.
• Assist with implementation of approved work-plans.
• Act as team leaders - motivating staff and ensuring their compliance.
• Attend regular team management meetings.
• Assist in the selection, interviewing and discipline of staff.
• Other duties as necessary by the Senior Director/Assistant Director to improve personnel and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level