Slot Assistant Shift Manager
About The Position
Assist the Slot Manager and/or Director of Slot Operations in the overall and daily management of the Slot department. Oversee Slot Operations to ensure proper procedures are being followed in accordance with company policy. Supervise, hire, schedule, train, evaluate, coach, counsel, and terminate Slot Department personnel. Assume duties of the Slot Manager and/or Director of Slots in his/her absence within established parameters. Resolve customer disputes arising in the Slot Department. Submit Internal Control revisions to streamline Slot Operations. Maintain knowledge of competitive Slot practice. Utilize professional human relationship skills to select, develop and motivate staff. Evaluate and participate in the approval of customer credit.
Requirements
- Must be at least 21 years of age.
- Minimum of four (4) years of experience in gaming, with a concentration in slots, preferred.
- Minimum of two (2) years of related management experience preferred.
- Must have excellent communication and customer service skills.
- Performance of this job will take place in both an office setting as well as the casino floor.
- Jobholder will be exposed to certain casino-related environmental factors including but not limited to noise, second-hand smoke, and varied degrees of lighting.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Responsibilities
- Assist the Slot Manager and/or Director of Slot Operations in the overall and daily management of the Slot department.
- Oversee Slot Operations to ensure proper procedures are being followed in accordance with company policy.
- Supervise, hire, schedule, train, evaluate, coach, counsel, and terminate Slot Department personnel.
- Assume duties of the Slot Manager and/or Director of Slots in his/her absence within established parameters.
- Resolve customer disputes arising in the Slot Department.
- Submit Internal Control revisions to streamline Slot Operations.
- Maintain knowledge of competitive Slot practice.
- Utilize professional human relationship skills to select, develop and motivate staff.
- Evaluate and participate in the approval of customer credit.
Benefits
- Boyd Benefits 2025
- Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
- Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
