Assistant Site Manager - 4891

BronxWorks•New York, NY

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission. The NYC Free Tax Prep Assistant Site Manager is responsible for overseeing, managing and training of all volunteers for the NYC Free Tax Prep Program. They will keep current on tax law and Workforce Development Department services and ensure that volunteers are informed of both. They will recommend and implement creative solutions to enhance and administer the program with efficiency. The Assistant Site Manager recognizes, and coordinates based on any additional demands in the community, as the tax services under Workforce Development continue to grow. The Assistant Site Manager must be able to commit to the work flexible hours as required by the demands of the tax season per week during tax season, with the ability to work evenings and Saturdays. During the off-season, hours normal business hours are kept unless projects or other needs of the program arise, including administrative responsibilities.

Requirements

High School diploma preferred or equivalent combination of education, training and experience will be considered in lieu of a degree
Engaging personality and detailed orientated skills are essential. Confident, honest and reliable.
Ability to pass IRS Advance level tax preparer test. (Training is provided.)
Tax or project management experience.
Ability to organize workload and work effectively and produce measurable results with minimal supervision.
Volunteer management or extensive volunteer experience strongly preferred.
Supervision/Management/Leadership experience.
Strong written and oral communications skills, including public speaking.
Customer service oriented, compassionate, ability to work with different demographics. Open to growth.
Proficiency in Microsoft Office suite and other standard business technology is required (i.e. Word, Excel)

Responsibilities

Become IRS Advanced Tax Preparer certified.
Ensure quality, accuracy, security and compliance of tax returns
Understand and be capable of researching tax code.
Obtain successful site visit audits and post-tax season audits
Help establish and monitor the NYC Free Tax Prep budget.
Keep informed of changes in tax law and convey changes to volunteers.
Oversee, manage and train volunteers.
Manage successful coordination of tax preparation site and volunteers.
Establish the appointment schedule for each site and continue to update and monitor.
Assist in obtaining volunteers and marketing the NYC Free Tax Prep program.
Inform and encourage clients to utilize BronxWorks WFD and other financial stability services.
Ensure program adherence to all IRS guidelines and rules.
Assist in the management of timely submission and acceptance of all tax returns, follow-up with any IRS rejections, and resubmit for acceptance in a timely manner.
Build volunteer capacity and community networks in support of the VITA program.
Coordinate the ongoing reporting process and respond to opportunities for improvement.
Be a strong ambassador for the NYC Free Tax Prep program and BronxWorks
Work flexible hours, with availability to work some evenings and Saturdays, with prior notice.
Required to travel to developments, sites, events, and other various locations across the Bronx
And other duties as assigned by Program Director, Associate Vice President and Vice President of Workforce Development