Assistant, Site Manager

Catholic Charities Archdiocese of Denver • Colorado Springs, CO

9h • $19 - $21

About The Position

Assistant Site Manager
Villas in Southgate, Colorado Springs

OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:
An Assistant Site Manager at Catholic Charities:
Prepare and maintain all administrative lists, files, resident files as relates to emergency contacts, regulatory paperwork and required documentation
Within 3 months of hire date, achieve basic proficiency in Yardi, as measured by a score of 85% or higher on an internal proficiency exam. Basic proficiency includes but is not limited to: dashboard, navigation, waiting list management, move-ins, move-outs, annual recertification, termination of HAP, reporting (statistical, financial, tenant, units) and interpretation of reports, purchase orders, work orders, recording rent payments, and understanding of tenant ledgers.
Within 6 months of hire, the Assistant Site Manager should attain intermediate proficiency in Yardi, as measured by a score of 90% or higher on an internal proficiency exam. Intermediate proficiency includes but is not limited to: all topics covered in basic proficiency, as well as unit transfers, interim recertification, evictions, reporting (resident activity, traffic, payables, vendor, and age/birthday) and interpretation of reports, performing budget analysis and budget variance reports.
Prepare and maintain regular, special and periodic reports (external to Yardi) by updating resident lists, incident logs, emergency alarms, resident emergency files, pet registration, unit inspections, parking lot lists, and tracking statistical data for HMS purposes and to fulfill HUD requirements.
Create, copy and circulate the property newsletter and monthly calendar with information gathered from other staff members.
Maintain and prepare and distribute information to residents such as newsletter, bulletins, calendars, key cards, parking assignments and permits, etc.
Assist with rent collections, entry into software system and distribution of rent receipts at the direction of supervisor.
Assists with move-in and move-outs, paperwork and showing vacant units to interested applicants.
Assist in accurately maintaining property waiting lists.
Inventory and order supplies as needed. Assist with records of housekeeping supplies and maintenance supplies as requested.
Organize and facilitate the distribution of government surplus commodities by certifying residents for the program and obtaining resident signatures for goods received.
Managing and scheduling visitors to the property such as Visitors Nurse Association, Health Set, etc.
Assist with annual and interim income recertification and qualifications of residents by collecting appropriate documentation, analyzing, explaining and calculating information to and input into software, printing completed documents and assisting residents in signing by due date.

Requirements

• Knowledge of filing systems, office practices and standard procedures.
• Solid proficiency in Microsoft Word, Excel, Publisher and property management software or ability and willingness to learn on timeline stated above.
• Ability to organize, prioritize, and multi-task.
• Exceptional and clear communication in both oral and written forms and ability to communicate with a diverse population.
• Knowledge of fair housing laws.
• Two years of experience in housing industry essential and appropriate to position.
• Ability to operate basic office equipment to include a computer and peripherals, printer, photocopier, phone, facsimile, etc.
• Ability to work in a fast paced, general office environment.
• High dependability and work ethic
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• High school diploma or general education degree (GED) and minimum of one year general office experience.

Nice To Haves

• Bi-lingual skills in English and Spanish preferred.

Responsibilities

• Prepare and maintain all administrative lists, files, resident files as relates to emergency contacts, regulatory paperwork and required documentation
• Within 3 months of hire date, achieve basic proficiency in Yardi, as measured by a score of 85% or higher on an internal proficiency exam.
• Within 6 months of hire, the Assistant Site Manager should attain intermediate proficiency in Yardi, as measured by a score of 90% or higher on an internal proficiency exam.
• Prepare and maintain regular, special and periodic reports (external to Yardi) by updating resident lists, incident logs, emergency alarms, resident emergency files, pet registration, unit inspections, parking lot lists, and tracking statistical data for HMS purposes and to fulfill HUD requirements.
• Create, copy and circulate the property newsletter and monthly calendar with information gathered from other staff members.
• Maintain and prepare and distribute information to residents such as newsletter, bulletins, calendars, key cards, parking assignments and permits, etc.
• Assist with rent collections, entry into software system and distribution of rent receipts at the direction of supervisor.
• Assists with move-in and move-outs, paperwork and showing vacant units to interested applicants.
• Assist in accurately maintaining property waiting lists.
• Inventory and order supplies as needed.
• Assist with records of housekeeping supplies and maintenance supplies as requested.
• Organize and facilitate the distribution of government surplus commodities by certifying residents for the program and obtaining resident signatures for goods received.
• Managing and scheduling visitors to the property such as Visitors Nurse Association, Health Set, etc.
• Assist with annual and interim income recertification and qualifications of residents by collecting appropriate documentation, analyzing, explaining and calculating information to and input into software, printing completed documents and assisting residents in signing by due date.

Benefits

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED