Assistant Site Manager

Cascade Connections•Ferndale, WA

31d

About The Position

Support individuals with developmental disabilities to reach their full potential intellectually, emotionally, spiritually, and physically. Assist clients with daily needs, as specified in individual care plans and Activities of Daily Living (ADLs). Provide support with daily life skills, community integration through outside activities, and assistance with medical care, ensuring that the program promotes individual choice and personal growth. Manage a minimum of 3 and a maximum of 4 clients in a caseload, depending on clients' needs as identified in assessments. This includes but is not limited to writing and updating client plans, managing client finances and medical needs, and assisting in client program development. Assist with training and oversight for site staff. Assist with hiring, evaluations, and disciplinary actions as needed. Act as a team leader, and help create and maintain a positive working environment where each employee feels they are a valued member of the team. Maintain professional conduct and adhere to agency and state policies and procedures at all times. Note: This full-time (40-hours/week), 2-part position includes approximately 16 hours of direct service working on site with clients and 24 hours of indirect service in support of clients, such as managing client paperwork in the office. Direct client service hours may fluctuate week to week depending on the needs of Cascade Connections clientele and employee availability. A schedule of either Tuesday through Saturday or Sunday through Thursday will apply as appointed by the Area Manager. The manager's schedule usually includes 2 swing shifts and 3 day shifts, plus on-call responsibilities as assigned by the Area Manager.

Requirements

At least 18 years of age
High school diploma or equivalent
Effectively communicates and understands, reads, and writes in English
Willing and able to follow Cascade Connections' drug-free workplace policy and submit to for-cause drug testing
Organized and efficient
Able to work independently and in a group
Able to perform the personal care and housekeeping tasks detailed in this document
Able to fulfill non-standard work hours (at least one evening and one weekend) as needed by the program
Able to work with a diverse set of clientele in various settings
Treats all clients with respect and is able to relate in a warm and caring manner
Strong problem-solving skills and ability to make quick decisions
Approximately 2 years of higher education or 3 years of experience in social service work (2 years minimum working directly with people with disabilities in a residential setting is preferred)
Proficient in Microsoft Office programs
Able to follow Cascade Connections' on call schedule as assigned by the program
Able to manage funds and assist in the reconciling of client accounts
Able to become a signer on client bank accounts, as Cascade Connections has Rep Payee status to the majority of our clientele
Able to meet the "Additional Requirements" below
Valid Washington State driver's license, clear driving record, reliable transportation (upon hire), and proof of automobile insurance
Residence phone or cell phone (upon hire)
US bank account for direct deposit (upon hire)
Disclosure Statement (upon hire)
Passing federal fingerprint background check (initial background check authorization submitted within 1 day of hire; fingerprints for federal background check submitted prior to working unsupervised)
Negative 2-step T.B. test results (Cascade Christian Home only, initiated within 3 days of hire)
Orientation & Safety Training and Policy & Procedures Training (first day of employment)
Food Handler's Permit (Cascade Christian Home only, within 14 days of hire)
Hepatitis B vaccine or waiver (within 30 days of hire)
First Aid/CPR/AED Certification (within 30 days of hire, prior to working unsupervised)
Bloodborne Pathogens Training (within 30 days of employment)
40-hour CORE and 30-hour Population-Specific Trainings (within 120 days of hire)
Developmental Disability Specialty Training (if not required to take 40-hour CORE, within 120 days of hire)
Nurse Core Delegation Training (prior to being delegated for medication administration)
RIGHT RESPONSE Advanced Certification (within one month of hire)
Peer Coaching Certificate (within six months of hire or three months of promotion)
Home Care Aide (HCA) Certification (within 200 days of hire) or NAC/LPN/RN certificate
Signed Direct Support Professional - Behavioral Technician job description (after acquiring RIGHT RESPONSE Advanced Certificate)

Responsibilities

Manage a caseload of 3-4 clients at a designated site within a Cascade Connections area. Take responsibility for overseeing and ensuring compliance with all client plans and documentation.
Advocate for each individual client with the assistance of their family/guardians (if applicable) and their DDA Case Manager.
Act as a liaison, establishing and maintaining positive communication and collaborative relationships with clients of Cascade Connections, their guardians, family members, neighbors, visitors, external agencies, and the program's employees.
Act in a professional manner at all times ensuring employee and client records and information are kept confidential.
Document any unusual occurrences on incident report forms within 24 hours of the incident and review by management. Immediately report any emergent incidents (abuse, hospitalization, injuries or illnesses requiring care beyond first aid, missing clients, death of a client) to the Site Manager. Immediately report suspected or alleged abuse or neglect to law enforcement, Residential Care Services (Complaint Resolution Unit), and the Area Manager.
Make minor repairs to client homes or equipment at their assigned sites and/or report maintenance issues to the Site Manager and Area Manager (including but not limited to client equipment such as wheelchairs, hover lifts, shower/bathing chairs, etc).
Complete a wide variety of potential tasks and activities to maintain the client residence and the health and safety of the clients.
Assist in scheduling client assessments at the designated site, and attend all scheduled assessments.
Following the annual assessment, utilize the new Person-Centered Service Plan to develop and implement the Individual Instruction and Support Plan (IISP) and individual goals, in collaboration with the Site Manager and Area Manager. Review goal data at least every six months for potential revisions. Submit signed IISPs and six-month data reviews to the Case Manager.
Develop, implement, and revise Positive Behavior Support Plans (PBSPs) and Functional Assessments annually, in collaboration with the Site Manager and Area Manager. For clients who also have an exemption to policy (ETP), notify the Site and Area Manager when the ETP is within one month of expiring and revise. Send updated and signed plans to the Case Manager.
Review ETP data monthly and PBSP data at least every month (where applicable). Work with Quality Assurance to ensure plan accuracy.
Renew consents and release forms annually. Have forms signed by clients and their legal representative (if applicable). Consents include, but are not limited to, Customer Rights, Medical Consent, Consent to Manage Client Funds, and Release of Information forms for all entities with whom the program shares information about the individual.
Review MARs, ADLs, and any other applicable logs monthly, to ensure complete and accurate documentation. If incorrect documentation is noted, contact the staff who made the error. Review support documentation and client books monthly and complete the monthly check-offs for the clients in their caseload, submitting the check-offs to their Area Manager by the 10th of each month.
At the beginning of each year, archive client records, create current binders, and assist in updating clients' Individual Finance Plans (IFP) for assigned clients.
Have a working knowledge of the Residential Service Guidelines, Washington Administration Code (WAC), DDA Policies, and Positive Behavior Support Policies. Act as a role model, helping the employees understand these guidelines and policies and how to implement them.
Ensure and assist with scheduling clients' medical appointments (e.g., physicals, dental, psychiatric, etc.), and transport/accompany clients to appointments. File paperwork, and follow up information from healthcare professionals appropriately. Document all appointments in the medical book and on Therap.
Account for and keep records of client finances and financial transactions including, but not limited to:
Developing IFPs at least annually, but more often if financial statuses change
Assisting clients with purchases and bill payment
Obtaining receipts and check carbons (if applicable) for all purchases
Entering all transactions in Quicken and checkbook registers at least weekly
Preparing and submitting monthly bank and EBT statements for reconciliation within 10 days of receiving statements by gathering carbons and receipts for statement transactions and performing a statement review
Depositing paychecks and deposits into client checking accounts within seven days of receiving the check
Transferring money from client savings accounts to checking in a timely manner, to prevent overdrafts
Ensuring that combined client assets (checking and savings) remain below $1,700. If a client's finances exceed this limit, implement the pre-approved spend-down plan to reduce their account balances below the specified threshold.
Maintaining Personal Property Logs for items with values exceeding $75
Meet with the Site Manager at least once weekly to discuss the program's clientele as well as employee and programmatic relations.
The Assistant Site Manager will assist the Site and Area Managers in implementing a program in the best interests of each client within a framework of the policies, procedures, and philosophy of Cascade Connections as defined by the Board of Directors and in compliance with the standards and guidelines established by the Developmental Disabilities Administration.