4th & Douglas Assistant Site Leader

CHAMPION XPRESS CAR WASH•Albuquerque, NM

1d•Onsite

About The Position

The Assistant Site Leader is responsible for assisting the Site Leader with day-to-day operations of the business, attaining sales/profit goals, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Assistant Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service. Assistant Site Leaders are eligible for cash and digital tips.

Requirements

Excellent organizational and time management skills.
Excellent verbal and written communication skills.
Ability to work outdoors in all weather conditions and seasons
Is willing to work a minimum of 45 hours per week including weekends and holidays
Be on your feet for extended periods of time
Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
Ability to carry up to 40 pounds short distances
Alert and able to maneuver around moving vehicles and equipment

Nice To Haves

High school diploma or equivalent preferred.
Related management experience preferred

Responsibilities

Work directly with the Site leader to oversee the operation of the car wash.
Ensure that company policies and safety procedures are adhered to in carrying out given tasks daily
Assist with the coaching, training, and development of new and existing staff.
Ensuring the right thing is done at all times for our customers and fellow teammates
Lead the team in the absence of the Site Leader.
Provide excellent customer service at all times to ensure guest satisfaction.
Assist in the overall site operations, production, labor, and profitability.
Follow all procedural, operational, and safety guidelines.
Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
Ensure all equipment and mechanicals are working to their optimum capability.
Address any equipment or mechanical issues immediately.
Drive sales, memberships, loyalty programs.
Respond to/relieve congested areas due to fluctuations in business flow.
Maintain overall site appearance/equipment /Brand Standards.
Ensuring the right thing is done at all times for our customers and fellow teammates.
Landscaping, weed control, and lot maintenance
Any other duties directed by leadership
Safety Adherence
Team Presentation
Site Presentation
Key Holder
Cash Handling
1 on 1 Coaching
R.O.Es
Pre Shift Meetings
Process Implementation
Incident Claim Follow-Up
Chemical Inventory Management
Quality Control
Tier 2 Mechanical Solutions
Assistant Site Leader Assessments