4th and Douglas Team Member PT
About The Position
This position is accountable for key performance indicators related to safety, operational tasks, and community engagement. The role involves preparing and loading vehicles safely, operating and adjusting car wash equipment, and performing safety inspections. A significant part of the job includes guest interaction, such as greeting guests, guiding vehicles, engaging with customers using a specific service model, informing them about memberships, and resolving conflicts. The team member is also responsible for vacuum service, participating in nightly close-down procedures, maintaining a clean and organized car wash facility, and assisting with landscaping and lot maintenance. Training new team members and adhering to all company policies and safety standards are also key aspects of this role.
Requirements
- Willing to work in all weather conditions (cold, hot, wet, rain, snow)
- Able to lift up to 50 lbs.
- On your feet 100% of the day and outside
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning
Responsibilities
- Accountable for 100% Vehicles Prepped and Loaded Safely
- Accountable for 100% Daily Operational Tasks Completed
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Knowledgeable on E-Stop Locations
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Knowledgeable on 3 Single Wash packages
- Informs all retail guests about Memberships
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate (License Plate Recognition/RFID sticker reads)
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
- Landscaping, weed control and lot maintenance
- Any other duties directed by leadership
Benefits
- Eligible for cash and digital tips
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
