Assistant Shift Manager - Public Area

Wynn Resorts•Las Vegas, NV

29d•Onsite

About The Position

This position is responsible for assisting in creating a smooth operating department by overseeing the cleanliness of all public areas. Spending up to 95% of their time on the floor overseeing the cleanliness of all areas of the property by monitoring job tasks and employee performance, ensuring compliance of all Hotel and Department Policies, Procedures and Service Standards, coaching, developing and motivating staff. Opening and closing times clocks for staff. Updating and posting daily sign in sheets as needed. Adjusting daily shift schedules, radio, key and equipment log sheets as needed. Handing out keys, radios and equipment. Assisting in all daily pre-shifts. Ensuring special projects and cleaning requests are completed and Shift Managers are notified of status. Conducting performance reviews as assigned by Shift Manager. Monitor all staff for safety, policy and performance accountability. Coordinating with Managers on all disciplinary actions. Consistently walking and checking all assigned areas of responsibility at both Wynn or Encore properties to ensure 5 Star cleaning standards are met and operations run smoothly. Ensuring proper placement and removal of sign stanchions. Attending bi-weekly Shift Manager meetings.

Requirements

High school diploma or equivalent
Excellent English language skills
Willingness to remain positive and effective during high-stress periods
Must be 21 years of age and above

Nice To Haves

Additional language skills preferred
Minimum of three years large resort experience preferred
Proficiency with MS Office.

Responsibilities

Overseeing the cleanliness of all public areas
Monitoring job tasks and employee performance
Ensuring compliance of all Hotel and Department Policies, Procedures and Service Standards
Coaching, developing and motivating staff
Opening and closing times clocks for staff
Updating and posting daily sign in sheets as needed
Adjusting daily shift schedules, radio, key and equipment log sheets as needed
Handing out keys, radios and equipment
Assisting in all daily pre-shifts
Ensuring special projects and cleaning requests are completed and Shift Managers are notified of status
Conducting performance reviews as assigned by Shift Manager
Monitor all staff for safety, policy and performance accountability
Coordinating with Managers on all disciplinary actions
Consistently walking and checking all assigned areas of responsibility at both Wynn or Encore properties to ensure 5 Star cleaning standards are met and operations run smoothly
Ensuring proper placement and removal of sign stanchions
Attending bi-weekly Shift Manager meetings