Assistant Shelter Manager

Path of Life Ministries•Riverside, CA

3h•$24•Onsite

About The Position

Assistant Shelter Managers are responsible for assisting with the day-to-day activities at Path of Life Ministries (POLM) shelters, ensuring that all program activities occur in a professional and confidential manner.

Requirements

High School Diploma or equivalent, AA Degree Preferred
Minimum 1-2 years' experience in a lead supervisory role
Two years of related experience with homeless and mentally ill populations
Must possess excellent customer service and communication skills. Have the ability to maintain an upbeat, positive attitude even under stressful situations
Must be able to work well with others and deal with conflict in a professional and constructive manner
Reliable personal (not public) transportation available for occasional errands. Mileage will be reimbursed
Must possess a valid California Driver's License, have a minimum of three (3) years of licensed driving experience, and maintain an acceptable driving record as verified by the DMV
Proof of Automobile insurance
Employment eligibility verification
Successful completion of background screening
Work schedules are subject to change, or start and end times may vary based on business needs and operational requirements.
Flexibility and adaptability are essential to meet the demands of the role and the organization.
Shelter managers are required to participate in the cleaning and inventory stocking of the shelters, as well as food service. Carrying supplies is often required. Other physical activities may include…
Standing for long periods of time
Carrying/Lifting up to 50lbs
Bending down and lifting is occasionally required
Exposure to some unavoidable communal living illnesses
Must have or obtain a Riverside County Food Handlers Card
Must have or obtain slip-resistant shoes
Must be able to work weekends and holidays assigned
CPR Certification Preferred

Nice To Haves

Housing-First Principles
Shelter Diversion
Trauma-Informed Care
Customer Service
Motivational Interviewing
Ethics, Professionalism & Boundaries
Computer Literate
Organized
De-escalation/Mediation
Timely and Accurate Document/Reporting Completion
Managing Difficult Situations

Responsibilities

Oversight of onsite daily operations:
Assist the manager with a safe, healthy, professional environment leading to guests’ self-sufficiency.
Assist the Manager to monitor all onsite activities (including workshops, group activities, meals, chores, and other regular daily activities
Works with the manager to address and quickly resolve on-site emergencies, janitorial, maintenance, and facility concerns or problems.
Monitor and ensure facility/grounds beautification.
Manage inventory and organization of the food pantry and storage.
Assist Shelter Manager with food service functions for POLM Shelters.
Work with the manager regarding program concerns, documenting incidents, and grievances.
Staff Management:
Attends all meetings as required by the Manager.
Assist the Manager with all new hire job responsibilities at assigned sites.
Guest Relations:
Assist with monitoring and ensuring proper program enrollment and exit.
Assist with passes from program attendance and/or participation.
Assist Manager and ensure the availability as well as the effective and efficient distribution of all on-site resources (i.e., job and housing or other resource boards, hygiene products)
Assist Manager with inventory to ensure the availability as well as effective and efficient use of all on-site program supplies.
Assist the Manager in resolving and/or working with superiors to resolve all guest incidents, compliance concerns, and grievances.
Other Duties as Assigned