Assistant Service Manager

Anderson Automotive Group•Raleigh, NC

About The Position

Join our team: Fred Anderson Toyota of Raleigh is looking for an energetic and outgoing personality with a proven track record of customer service to be the first point of contact for our service lane. Our Service Greeters ensure and are responsible for providing an inviting and professional experience to the guests who bring their vehicles in for their scheduled maintenance and repairs. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including Toyota, Subaru, Nissan, Kia, Buick, GMC, Chevrolet, Cadillac, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success. The Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider. Promise, Values, The "Four Gears" Our Promise To create value, earn trust and provide a remarkable experience for our customers and associates Our Values Trust Continuous Improvement Respect for all people Prepare to win The Four Gears 1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards 2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions 3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve 4. Celebrate wins Be positive Have fun Acknowledge success Anderson Automotive Group is always looking for great talent. Please leave your contact information and resume so that we can reach out to you if we have a role that fits your skills and experience.

Requirements

Individuals with friendly and outgoing personalities suited to customer service
Possess strong communication and organizational skills, bi-lingual is a plus.
Valid driver’s license with acceptable motor vehicle record is required
Highschool diploma or equivalent

Responsibilities

Assist and greet customers when they bring their vehicle in for service.
Move the customer's vehicle from the service drive

Benefits

A culture of caring, belonging, and respect for everyone
Managers that people want to work with
Leadership development, innovative training and learning systems
Competitive compensation plans, with 401k plan and company match
Comprehensive health benefits packages, including telehealth and behavioral health services
Paid employee referral, recognition, and bonus programs
Paid time off, bereavement, and vacation benefits
industry leading maternity and paternity leave
Employee discounts on parts, service, and vehicle purchases
Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities
Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes