Assistant Service Manager

Texas Roadhouse•Roanoke, VA

About The Position

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie? Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a rockstar Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!

Responsibilities

Oversees service in the Front of House
In conjunction with all management, enforces compliance with all employment policies in area of responsibility
Oversees/approves all Front of House side work
Provides/oversees thorough training
Works during peak business times to set the pace in the Front of House
Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
Leads by example to help develop employees and assistants.
Helps to cross-train employees
Oversees scheduling of designated departments, as directed by the Service Manager
Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
Manages compliance with Responsible Alcohol Service training requirements
Understands and practices safe food handling procedures
Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
Helps to control the guest flow
Assist with liquor inventory & ordering
Assists Local Store Marketer with building sales
Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose